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Desktop as a Service: Telcos Have the Edge

By 4 Mins Read

Ever since the pandemic dramatically shifted our mode of work, there has been a surge of expectations placed on telecom operators in terms of network traffic, data speed, and information security. Telcos have been quick to adapt by leveraging emerging technologies, at the forefront of which is currently edge computing.

With the need for digital innovation accelerating exponentially, two seismic forces are converging to reshape the technology landscape for telcos. On one front, we have Desktop-as-a-Service (DaaS) revolutionizing how we work, granting unparalleled flexibility and efficiency to business. On the other, telecom giants are forging ahead with edge computing, ushering in a new era of real-time data processing and seamless connectivity.

What happens when these titans of technology collide? In this article, I unveil the powerful synergy of DaaS and edge computing and why telcos undeniably have “the edge” in this grand transformation.

The Convergence of DaaS and Edge Computing

Edge computing has taken center stage as the next frontier in technology, allowing for faster data processing and reduced latency. Telecom companies are investing heavily in edge infrastructure to meet the increasing demand for real-time, low-latency applications.

But what if I told you that DaaS can be a significant catalyst for this journey?

DaaS, often referred to as desktop virtualization offers a cloud-based solution for delivering computing resources to users anywhere, anytime. By extending the reach of DaaS to edge locations, telecom companies can unlock a wealth of opportunities.

Enhanced User Experience

The convergence of DaaS and edge computing means that users can access their desktops and applications with minimal latency, resulting in a seamless and responsive experience. For telcos, this translates into increased customer satisfaction and retention, setting them apart in a fiercely competitive market.

Application Accessibility

DaaS allows users to access their desktop environments and applications from virtually anywhere, even if they are not physically at the edge of the network. This aligns with the concept of edge computing, where data and processing can be decentralized but still easily accessible.

Resource Scalability

Edge computing often involves resource-constrained devices at the edge. DaaS can offload such resource-intensive tasks to more powerful servers in centralized data centers. This helps reduce the computing burden on edge devices.

Data Integration

DaaS helps blend data from various sources by giving you one place to manage and use that data. This is especially handy for edge computing situations where data is created at the edge, and you want to mix it with other apps and services.

Data Security

DaaS and edge computing are synergistic technologies that can enhance security, data management, and overall performance in distributed and remote working scenarios. They work together to provide a secure, responsive, and efficient environment for remote employees while reducing potential security risks and improving data resilience.

Remote Work and Mobility

DaaS enables remote work and mobility, which aligns with the flexibility offered by edge computing. Users can access their virtual desktops and applications regardless of their physical location, making it easier to work at the edge or from other remote locations.

Monetization Opportunities

Collaborating with DaaS providers offers telcos a new revenue stream. They can offer managed DaaS services to businesses of all sizes, further monetizing their investment in edge computing infrastructure.

The Power of Partnerships

As telecom companies delve deeper into the realm of edge computing, the question arises: why partner with managed DaaS providers like Anunta? The answer lies in the strategic advantages and unique expertise these partnerships offer, making it a symbiotic relationship that can propel both parties to new heights.

Managed DaaS providers like us have honed our skills in delivering cutting-edge desktop virtualization solutions. We bring a wealth of experience, technical know-how, and a deep understanding of DaaS best practices to the table. For telecom companies venturing into this territory, partnering with established DaaS providers ensures a smooth and informed transition.

The synergy between telecom companies and managed DaaS providers is not just a strategic choice. It’s a transformative force that propels both sectors forward. By partnering with DaaS specialists, telecom companies can embrace the future with confidence, offer state-of-the-art services to their customers, and remain at the forefront of the technological revolution (which will never slow down). This partnership has the potential to ensure that telcos unquestionably “have the edge” in the journey ahead.

Anunta has designed a DaaS Partner Program exclusively for telecom companies to tap into the expertise and resources of our DaaS specialists. Reach out to our team at marketing@anuntatech.com and we can discuss a collaboration to help you harness the full potential of DaaS and edge computing.

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In Cloud

Cloud Security and Compliance: Meeting Regulatory Requirements in the Cloud

By 5 Mins Read
Cloud Security and Compliance

In 2014, Aleksander Kogan, a researcher at Cambridge Analytica, a data analytics and political consulting firm, created a personality quiz app called ‘thisisyourdigitallife’. Around 270,000 Facebook users voluntarily installed and used the app. However, what they did not know was that the app not only collected their data but also gathered information about their Facebook friends, resulting in data from tens of millions of users being collected without their explicit consent. Cambridge Analytica used this harvested data to create detailed psychological profiles of the users to target them with specific political messages and advertisements.

When the scandal came to light in 2018, the public fallout with Facebook was unprecedented. The world’s number one communication platform faced massive public backlash, regulatory scrutiny, and substantial fines. The culmination of the scandal was the creation of a landmark data compliance regulation – General Data Protection Regulation, otherwise known as GDPR.

So, what is all the hype about cloud security and compliance? It is a response to the growing awareness of the critical role it plays in safeguarding data, meeting legal requirements, and maintaining a competitive edge. Non-compliance with industry standards can lead to severe legal consequences, fines, and penalties.

Popular Cloud Compliance Regulations and Standards

With the increasing adoption of cloud services for data storage, processing, and application hosting, organizations must navigate a sea of complex legal and industry-specific requirements. Let’s take a look at a few major ones.

Digital Personal Data Protection Act, 2023

The Digital Personal Data Protection (DPDP) Act, 2023, applies to digital personal data processing in India, whether online or offline, and extends to foreign businesses serving Indian data subjects. The primary purpose of the Act is to regulate the processing of digital personal data and respect individuals’ right to protect their data while recognizing the necessity of processing and using such data for lawful purposes. Non-compliance by data fiduciaries can result in penalties of up to INR 250 crore.

General Data Protection Regulation, 2018

The GDPR is a European law designed to harmonize data protection rules in the European Union and safeguard the data privacy rights of citizens of the European Economic Area (EEA). It has global applicability, applying to organizations worldwide that handle personal data of EEA residents, with severe penalties for non-compliance, including fines up to €20 million, or 4% of annual global turnover.

Federal Information Security Modernization Act, 2014

FISMA 2014 is a U.S. federal law enhancing government cybersecurity by requiring measures, continuous monitoring, and risk management. It fosters inter-agency collaboration and assigns the Department of Homeland Security a key role in overseeing federal information security.

Health Insurance Portability and Accountability Act, 1996

A healthcare application possesses protected health information (PHI), which is subject to both the privacy rule and the security rule included within the Health Insurance Portability and Accountability Act (HIPAA). At a minimum, HIPAA could likely require a healthcare business to receive written promises from the cloud provider that it will safeguard any protected health information received or created.

Common Cloud Compliance Challenges

While cloud compliance is a critical aspect of managing data and services – or perhaps because of it – organizations that rely on cloud infrastructure often face a few challenges, prompting them to develop robust cloud compliance strategies. These challenges include:

Data Privacy and Protection

Cloud providers store and process vast amounts of data and ensuring data privacy and protection is crucial. Compliance requirements such as GDPR and HIPAA impose strict rules on how personal and sensitive data should be handled, which can be challenging to enforce in a cloud environment.

Data Location and Sovereignty

Cloud services often distribute data across multiple data centers and regions, which can raise concerns about data sovereignty and jurisdiction. Compliance regulations may require data to be stored within specific geographic boundaries and ensuring that data doesn’t leave those boundaries can be a challenge.

Data Security

Security is a major concern in cloud compliance. Cloud providers have to implement robust security measures to protect data from breaches and unlawful access. Compliance standards like ISO 27001 and SOC 2 require organizations to have strong security controls in place.

Multi-Cloud and Hybrid Cloud Environments

Several organizations operate in either multi-cloud or hybrid cloud environments, involving the use of services from diverse providers or a combination of on-premises and cloud resources. Maintaining compliance through these complex setups can be complicated.

Best Practices for Cloud Compliance

Apart from developing a robust cloud compliance strategy and establishing clear policies and procedures, organizations have to regularly train staff on compliance best practices.

  • Identify and understand the specific regulations and compliance standards that apply to your industry and geographical region to stay up to date with any changes or updates.
  • Implement data encryption and access controls based on data classification.
  • Have clear data handling policies in place, including data retention and destruction.
  • This is important. Choose a cloud service provider that offers compliance certifications and aligns with your specific compliance needs.
  • Develop and maintain clear data privacy policies and obtain user consent when necessary.
  • Conduct regular compliance assessments, including vulnerability assessments, penetration testing, and compliance audits.

Choosing the right cloud service provider or managed cloud services provider is non-negotiable if organizations want to ensure strict compliance adherence. This is where Anunta comes in. Anunta’s advantage is two-pronged. On the one hand, we are trusted partners with all leading cloud service providers like Microsoft Azure, AWS, and Google Cloud Platform, whose cloud environments are inherently compliant across industries. On the other hand, we hold ISO 27701, ISO 27001, and ISO 20000, and SOC Type 2 certifications that testify our dedication to our customers’ need for the highest standard in Information Security, Privacy and Service Delivery Management.

Want to know more how we can help reach out to us at marketing@anuntatech.com and we can help you set up a secure and compliant cloud infrastructure.

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In Modern Desktop Management

The Importance of Endpoint Security in Modern Desktop Management

By 4 Mins Read

With time, the volume and complexity of cybersecurity threats have grown steadily. All enterprises are at risk from hackers, organized crime, and malevolent threats. Therefore, the need for designing more advanced endpoint security solutions is the need of the hour. Endpoint security, which is often considered cybersecurity’s frontline, is the first place to be looked upon by businesses to secure their enterprise networks. Today’s endpoint protection systems are designed in such a way that they can easily and quickly detect, analyze, and block attacks in progress. It is a critical component of modern desktop management and plays a major role in protecting desktops from cyber threats.

In their recent report, the renowned market research agency, Grandview Research states that the global endpoint security market was valued at $16.22 bn in 2022. The report further states that they expect the valuation to expand at a compound annual growth rate (CAGR) of 7.4% from the current year to 2030. The current evolving trend of Bring Your Own Device (BYOD) across businesses is expected to drive the market over the 2023–2030 forecast period, says Grandview.

If you’re asking what factors make endpoint security such a trend, the following are a few of the numerous pointers:

Protects against Growing Threats: Endpoint security is essential to protect devices and data from a wide range of threats, including malware, ransomware, phishing attacks, and zero-day vulnerabilities.

Data Protection: Effective endpoint security ensures that data is safeguarded, reducing the risk of data breaches and leaks.

Diverse Device Management: Modern desktop management encompasses various devices, including traditional desktops, laptops, smartphones, and IoT devices. Endpoint security solutions are versatile and can protect a wide array of endpoints.

Advanced Threat Detection: Modern endpoint security solutions incorporate advanced threat detection techniques, such as machine learning and behavioral analysis, to identify and respond to evolving threats in real-time.

User-Friendly Experience: Effective endpoint security solutions are crafted to stay unnoticed, ensuring a seamless user experience. Users can go about their tasks without any interruptions, all while security quietly safeguards them in the background.

Tips to Successfully Implement Endpoint Security in Modern Desktop Management

Considering switching to endpoint security to effectively manage your desktop? Let’s take a trip down the Do’s!

Be Password-Efficient: Promote usage of strong passwords to safeguard your data, ward off cyber threats, and protect your personal and professional reputation from potential security breaches and identity theft.

Keep an up-to-date list of all endpoints: Maintain visibility over all employee devices, including enterprise, BYOD, and home devices, for continuous monitoring and easy management.

Setting up an all-inclusive security management policy: Managing a multitude of diverse endpoints and permissions can be complex. Implementing a comprehensive security management policy automates device setup and network access, simplifying the process.

Embrace the Culture of Cloud-Based Device Management: Cloud-based device management enhances control and streamlines updates, improving the user experience. Combining cloud and on-premises management offers flexibility for business-specific needs.

Look Out for Remote Provisioning for Low/No-Touch Deployment of Devices: With the growing demand for devices in remote work settings and the rise of BYOD policies, look for endpoint services that simplify deployment and allow your IT team to focus on essential tasks.

Modern Desktop Management: Your Ticket to Effective Management of Your Endpoint Security

Endpoint security is integral to the success of modern desktop management, addressing a multitude of security challenges, protecting sensitive data, ensuring compliance, and supporting the evolving needs of remote work and modern business operations. It should be a priority for any organization aiming to maintain a secure and efficient desktop environment.

This is where choosing the right solution for your endpoint security becomes important. With Anunta’s Modern Desktop Management solutions, you can transform your endpoint security while collectively streamlining your IT management and providing a smoother user experience. Here are a few ways we can help you enhance the overall endpoint security for your organization:

  • Enable seamless BYOD adoption while upholding stringent security measures, regulatory compliance, and optimal productivity.
  • Ensure efficient updates and streamlined operations with centralized deployment and updates of software applications.
  • Efficiently oversee the health and performance of remote desktops through advanced monitoring.
  • Generate comprehensive reports that provide valuable support in showcasing adherence to regulatory compliance.

Have we raised a few grey cells? Inquisitive, are we? If your answer is a “yes”, how about we catch up over a call? You could also reach out to us at marketing@anuntatech.com for more information. We’d love to chat!

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In Cyber Security

Defend, Detect, Report: Your Cybersecurity Awareness Month Roadmap

By 5 Mins Read

In a highly digitalized world, a persistent threat that affects all organizations is cybercrime.

According to a recent article published in Infosecurity Magazine, there has been a 47% increase in the number of new victims of ransomware attackers from the second half of 2022. Moreover, the article states that many of those attacked were small organizations that had a not-so-mature mature cyber posture.

October 2023 is the 20th iteration of Cybersecurity Awareness Month.

In my latest blog, I am exploring a few major steps you can take to maintain your cyber-privacy from prying eyes! But first, let’s see what the month is all about.

Cybersecurity Awareness Month

In 2004 the President of the United States and Congress attributed October to be Cybersecurity Awareness Month. This month was dedicated for both public and private sectors to work together to promote awareness on the importance of cybersecurity. October 2023 marks the 20th annual Cybersecurity Awareness Month. Like every year, this year’s theme for Cybersecurity Awareness Month is, “It’s easy to stay safe online.”

The Cybersecurity and Infrastructure Security Agency (CISA) has come up with 4 strategies to stay safe online.

Use Strong Passwords
One of the fundamental pillars of cybersecurity is the use of strong passwords. Your password is often the first line of defense against cyber threats, and a weak one can leave you vulnerable to attacks.

In a blog earlier this year, commemorating World Password Day, I had explored multiple ways to create uncrackable passwords to secure your digital accounts. Let me share a few valuable tips to create a strong password:

  • Use a password that is at least 14 characters long.
  • Use a mix of upper and lower-case letters, numbers, and special characters.
  • Use a unique password for each account.
  • Use a password that does not contain common dictionary words.
  • Avoid using patterns in your passwords.
  • Using a passphrase, which is a longer combination of mismatched words that are easy to remember but hard to guess.
  • Use a password manager to generate and store strong passwords.
  • Change your password every 30 to 45 days.
  • Do not share your passwords with even your closest friends.

Turn on Multifactor Authentication
Passwords alone are no longer sufficient protection against the constantly changing threats of cyberattacks. Multi-Factor Authentication (MFA) has emerged as a powerful ally in the ongoing battle for online security.

MFA is an additional layer of security that goes beyond the traditional username and password. It requires you to provide multiple forms of verification to access your accounts. These verification factors typically fall into one of three categories:

  • Something You Know: This is your usual password or PIN.
  • Something You Have: This can be a mobile device, security token, or smart card.
  • Something You Are: This refers to biometric data like fingerprint or facial recognition.

Recognize and Report Phishing
Phishing attacks remain one of the most common and dangerous cybersecurity threats. Being able to recognize and report phishing attempts is essential for your online safety.

Phishing schemes include links or webpages that look legitimate, but are designed to steal your passwords, your credit card numbers, and other sensitive information. Moreover, these emails aim at getting you to run malware as well. When you get mails from unfamiliar senders or if the mails look in any way suspicious, asking you to click on links, it is sincerely advisable not to click on them. Think before you click.

Update Your Software
Regularly updating your software is a fundamental aspect of cybersecurity, shielding you against evolving threats and vulnerabilities. These updates often contain critical patches and fixes for known security weaknesses, ensuring that cybercriminals can’t exploit them to breach your system.

Enabling automatic updates for your operating system, applications, and even Internet of Things (IoT) devices is a simple yet powerful way to maintain a strong defense against malware, preserve your system’s functionality, and keep pace with the ever-changing landscape of cyber threats.

How Anunta Ensures Cybersecurity for Our Clients

While cybercriminals have their ways to bring an organization to its knees, cybercrime can be beaten, and no organization should accept cyber bullying.

In today’s digitally driven workplaces, solutions like Desktop-as-a-Service (DaaS), Modern Desktop Management (MDM), and Secure Access Service Edge (SASE) are fast becoming a necessity due to their enhanced security features.

On top of their other benefits like enhanced end user experience and anywhere access to critical business applications, DaaS, MDM, and SASE also have a strong focus on strengthening the security posture of your organization. While DaaS reduces endpoint risks because nothing is stored locally, MDM ensures centralized management of devices, including software installs and updates. SASE consolidates network and security services into a unified cloud-based platform, offering consistent protection and visibility for users and applications, regardless of their location.

As a leading provider of digital workplace solutions for over a decade, Anunta has been at the forefront of keeping our clients secure. Apart from our strong solutions portfolio that covers DaaS, MDM, and SASE offerings, we are also a SOC 2, ISO 27001, and ISO 20000 certified organization. We have also adopted ISO 27701 framework for privacy protection.

This will give you greater confidence in our ability to safeguard your data. Reach out to my colleagues in the Marketing Team at marketing@anuntatech.com and they will help you on how you can partner with us to fortify your digital defense.

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In DaaS

Emulating UAE’s Cybersecurity Success: A DaaS Roadmap for Telecom Service Providers

By 4 Mins Read

When it comes to cyberthreats and ransomware attacks, we are accustomed to seeing alarming numbers. So, the numbers from the UAE would come as a most welcome surprise.

In the first quarter of this year, the UAE government announced that ransomware attacks in the nation declined by more than 70% compared with the same period a year ago. They owe their cyber resilience to their enhanced cyber awareness and compliance policies, along with dedicated investments in improving their IT infrastructure.

A Check Point report published earlier in the year says that “1 in 31 organizations worldwide experienced a ransomware attack weekly over the first quarter of 2023”. Set against this backdrop of constantly increasing cyberthreats, the UAE numbers are too good to be true. And it is not only true but also a great example to follow.

The UAE Government has done a commendable job at keeping malicious threats at bay; they prevent more than 50,000 attacks each day. But with ransomware and other cybersecurity threats evolving at an alarming rate, organizations should never let their guard down. Every organization, especially telecom service providers, must fortify their cybersecurity posture by leveraging secure and compliant technologies.

One example is Desktop-as-a-Service (DaaS).

DaaS to Defend Against Cyber Threats

In an ever-evolving cyber threat landscape, being cyber compliant and investing in the right technology is the first step towards protection. With Desktop-as-a-Service, you have the goodness of both combined in one!

In an era of heightened risks, the telecom industry needs a game-changing technology to enhance their cyber resilience. In my previous article, I explored how DaaS can be the differentiator for telco service providers in an increasingly competitive landscape. This same transformative technology is once again the ideal tool to safeguard your digital future. Here’s how.

Enhanced Security Features

One of the most compelling attributes of DaaS is its arsenal of enhanced security features.

Centralized Management: With DaaS, you gain the ability to manage desktops from a single, centralized point. This makes it easier to enforce consistent security policies and deploy critical updates across all endpoints.

Data Isolation: In DaaS, sensitive data is stored in secure data centers, substantially reducing the risk of data loss resulting from local device breaches.

Patch Management: DaaS providers take charge of patch management, ensuring that operating systems and software are constantly updated with the latest security patches to shield against emerging threats.

Multi-Factor Authentication (MFA): DaaS solutions typically support Multi-Factor Authentication, adding an extra layer of security to user logins and making it harder for malicious actors to gain access.

End-User Device Independence: DaaS allows users to access their desktops from any device with an internet connection, including mobile phones, reducing reliance on potentially vulnerable local devices and enhancing overall security.

Disaster Recovery and Business Continuity

Cyber resilience isn’t just about preventing attacks; it’s also about effectively responding to them. DaaS plays a pivotal role here as well:

Data Backup: DaaS providers offer robust data backup and recovery solutions, ensuring that critical data remains protected even in the event of a cyberattack.

Quick Desktop Provisioning: In the face of hardware failures or cyber incidents, DaaS can rapidly provision new virtual desktops, minimizing downtime and maintaining business continuity.

Scalability and Flexibility

DaaS excels in helping your business adapt to your changing needs without a delay in time or increase in cost.

Scaling Resources: DaaS enables you to scale your desktop infrastructure up or down as needed, accommodating fluctuations in workforce size, or changing business requirements.

Geographical Flexibility: DaaS empowers remote and mobile workforces, allowing employees to work securely from anywhere. This flexibility proves invaluable, especially in times of crisis.

Meeting Compliance and Regulations

For organizations in regulated industries, compliance is a non-negotiable aspect of their operations. DaaS providers often adhere to industry-specific compliance standards and regulations, facilitating adherence to these requirements.

Build a Resilient Future with Anunta’s DaaS

DaaS providers, like Anunta, are not just technology vendors; they are cybersecurity experts. We bring dedicated teams and resources focused on security, offering you access to the latest expertise and best practices in the field.

At Anunta, we stand at the forefront of DaaS innovation, offering not just a service but a strategic partnership dedicated to fortifying your cyber defenses. DesktopReady, our packaged DaaS offering, integrates best-in-class technology platforms, products, and a comprehensive set of services, and most importantly, is a cost-effective plug-and-play solution.

Anunta is an SOC2 attested ISO/IEC 27001 certified organization. Our commitment to enhanced security, seamless scalability, expert support, and compliance adherence ensures that your organization can thrive in a secure, flexible, and compliant digital environment.

If I have sparked your curiosity on how DaaS – especially in partnership with Anunta – can make you a cyber resilient organization, drop a line at marketing@anuntatech.com and someone from my team will reach out to you.

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In DaaS

Virtual Desktops, Tangible Impact : How Desktop as a Service Enables Telecom Providers to Stand Apart

By 4 Mins Read

Last year, the Australian telecommunications giant, Optus, revealed that the personal data of about 10 million customers was stolen in a cyberattack. Two weeks later, it was considered one of the worst data breaches in the history of the country as it spiraled into ransom threats and a huge public outcry.

Almost at the same time, half a world away in India, one of its largest telecom providers, Vodafone, revealed that the data of nearly 20.6 million customers was leaked in an unrelated, but coincidental, cyberattack.

The telecom industry is the backbone of our infrastructure – from staying in touch with our loved ones to streaming movies online to backing our corporate email networks. Perhaps that’s what makes them such lucrative targets for threat actors.

With the rise of the 5G network, speed, and coverage – something that all telcos now offer – service providers need a new differentiator to stay competitive. Security and customer experience are ideal candidates for this role.

Desktop-as-a-Service and the Telecom Industry

In one of our blog articles earlier this year, we explored how Desktop-as-a-Service (DaaS) is fast becoming a mainstream technology that ensures both data security and great customer experience. By enabling application and data accessibility with a centralized cloud infrastructure, DaaS eliminates the reliance on high-end physical hardware. As a cloud computing solution that provides virtual desktops over a secure network, its innate advantages are quite attractive for telecom providers.

As telcos evolve to “techcos” leveraging technology in a competitive market, DaaS is one of the most beneficial solutions they can rely on to differentiate themselves from their peers.

Here’s a look at how:

Consistent Customer Experience

DaaS enables telcos to ensure that customer support representatives and other customer-facing employees have a consistent and standardized desktop environment. This helps maintain a high customer experience.

Efficient Customer Support

DaaS enables customer support representatives to access necessary tools and resources from any location, improving response times and the overall efficiency of customer support services.

Data Privacy and Compliance

Telcos deal with highly sensitive customer data and a breach of it will have a significant impact on the brand. With threats of identity theft looking large, the Optus breach caused a massive fall in the brand’s reputation. DaaS can provide better control over data privacy and compliance by centralizing data storage and implementing robust security measures.

Scalability

Telcos often experience fluctuations in customer demand. DaaS allows them to quickly scale up or down the number of virtual desktops based on demand, ensuring optimal performance and resource allocation.

Faster Deployment of Services

The centralized nature of DaaS enables telecom companies to deploy new services, updates, or software to their customer support teams more rapidly. This ensures that support agents always have access to the latest tools and resources to better serve their customers.

Choosing the Ideal DaaS Provider

Anunta is a leading provider of managed DaaS solutions, providing full life-cycle services to our customers for more than a decade. Our solution, DesktopReady, is designed specifically for the telecom industry, and it offers several features that are tailored to the specific needs of telecom providers, like:

  • Build a more scalable and flexible business.
  • Keep systems secure and compliant with integrated security management.
  • Safeguard your business against data breaches and data loss.
  • Simplify the complex IT systems and management.
  • Enable work from anywhere, anytime and on any device.

It is the simplest truth that customers will always be loyal to the service provider who gives them the best service – and in today’s world, as you know, this best service is centered around data security and customer service. If you are a telecom provider looking for a way to differentiate yourself from your competition, DaaS might just be the best solution for you – and Anunta’s DesktopReady more so.

If we have convinced you, don’t hesitate to reach out to us at marketing@anuntatech.com. We would be happy to help you out.

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In Modern Desktop Management

Elevating Data Security and Employee Experience Through Modern Desktop Management

By 4 Mins Read

Managing employee experience and workstation security was simple when physical workstations were located at central offices. With the disruption of digital workplace technology, employees can work from anywhere, on any device and at any time. While this is great for end users, IT admins will find it a bit tedious to manage data security without compromising on employee experience.

Modern day organizations are continuing to stay up to date to enhance employee experience, streamline their IT operations, and fortify their security measures to increase productivity. With so many endpoints used to access work through multiple networks, sensitive corporate data is dangerously at the risk of breach. At the same time, IT admins have a plethora of endpoints floating around to manage and update. And to this mix, we must add employee experience and satisfaction as well, ensuring that end users have seamless access to all relevant applications and data without any bottlenecks.

This might sound like an absolute nightmare, but it doesn’t have to be. This is where Modern Desktop Management saves the day.

What is Modern Desktop Management?

Desktop management used to involve manually configuring individual machines and deploying software updates through physical media. IT administrators had to wade through multiple challenges like high maintenance costs, security vulnerabilities, and diversity of devices. Advancements in technologies like cloud computing and infrastructure virtualization have contributed to a novel and modern way of anywhere work and this has made traditional desktop management approaches obsolete.

Modern Desktop Management (MDM) is an approach to managing and securing desktops and laptops within an organization using cloud-based platforms and centralized administration. It involves the use of MDM solutions that enable IT administrators to remotely deploy software, enforce policies, monitor device health, and apply updates and patches.

MDM solutions streamline device management processes, thus enhancing end user productivity and data security, and providing a unified experience across devices.

Why Modern Desktop Management?

User endpoints form a critical vulnerability risk because they are the primary access points for threat actors. According to a Cyber Risk Alliance Business Intelligence Survey conducted in September 2022, 60% of the participants said that the expanding attack surface (including mobile and IoT) is one of their major cybersecurity concerns.

If corporate devices are not managed well, one attack can take down the brand reputation and customer trust in a matter of minutes. This makes it crucial to have complete visibility and control of corporate endpoints.

This is where MDM offers the perfect solution by providing comprehensive visibility into all endpoints and the ability to fix any critical issue anytime and anywhere within minutes. MDM has the capacity to safeguard the organization’s IT assets in a way traditional desktop management doesn’t.

Let me share a few compelling reasons to adopt Modern Desktop Management.

Enhanced Security

MDM solutions have robust security features such as advanced endpoint protection, encryption, centralized security policy management, and vulnerability assessments. They protect the organization’s sensitive data and systems, provide defense against cyberattacks, and ensure compliance with industry regulations.

With MDM solutions, IT admins can centrally manage and control desktop configurations, policies, and security settings uniformly on all desktops. They can also enforce strong password policies, restrict specific software installations, and control access to sensitive data and resources.

Simplified Device Management

Traditional desktop management involves manually configuring individual desktops, which is a time-consuming process and requires physical accessibility to these devices. MDM solutions enable IT administrators to efficiently deploy software applications, manage user settings, and enforce security policies across a large number of devices, thus streamlining the deployment process, reducing errors, and improving overall productivity.

By automating time-consuming processes, MDM solutions also ensure that all systems are up-to-date, secure, and less susceptible to vulnerabilities.

Enhanced User Experience

Modern Desktop Management effectively supplements anywhere work by enabling employees to securely access their desktop environments, improving their productivity, collaboration, and work-life balance. It also enables quick and streamlined provisioning of new desktops, minimizing downtime, and allowing users to get their desktop environments running quickly.

MDM solutions often provide self-service portals and automated workflows, empowering end users to perform certain tasks themselves. By reducing dependency on IT staff, users experience faster response times, greater flexibility, and better satisfaction.

In today’s digitally driven workplaces, technologies like Modern Desktop Management are fast becoming a necessity. By providing a proactive approach to desktop management, MDM solutions enable IT departments to focus on strategic initiatives, rather than investing in routine maintenance tasks. They provide enhanced security, employee experience, and cost efficiency in one go, thus addressing almost all the most pressing challenges of a modern workplace in one shot.

Interested in adopting Modern Desktop Management in your organization? Reach out to Alicia from our team (alicia.lobo@anuntatech.com) and we would be happy to help.

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In Cloud

Clearing Skies Ahead: Harness Cloud Technology for Your ESG Priorities

By 4 Mins Read

Organizations across the globe are fast adapting to a pressing reality. Their stakeholders – investors, employees, and customers – are expressing growing interest in environmental, social, and governance (ESG) targets and compliance.

And in the world of business, numbers don’t lie.

A Gartner article says, “ESG is diligently monitored by 91% of banks, 71% of fixed income investors, over 90% of insurers, and 24 global credit rating agencies.” Whereas a PwC article says, “83% of consumers think businesses should actively shape ESG best practices.”

These numbers reveal a trend that cannot be ignored. As an organization, if you want to be ahead of the pack, you need your stakeholders on your side. And the best way to do this is by learning how to balance your profitability and money-making innovations against your ESG commitments.

This is where your cloud strategy can help define your future.

Cloud technology has the potential to be your trump card in meeting your ESG priorities by promoting energy efficiency, resource optimization, virtual collaboration, and transparent sustainability tracking.

The Role of Cloud Transformation in Addressing ESG Priorities

According to the market research firm, IDC (as reported by World Economic Forum), “the transition to cloud computing between 2021 and 2024 will prevent at least 629 million metric tons of carbon dioxide”. That’s an impressive number, if ever there was one!

In the race towards net zero emissions and fulfilling your social commitments, cloud technology has emerged as a game-changer in ESG priorities, enabling you to drive positive change. As more businesses move to the cloud to advance their ESG goals, the collective impact will undoubtedly pave the way to building a green and sustainable world.

Here is how your cloud technology helps you play the balancing game of furthering your business goals and fulfilling your ESG commitments:

Energy Efficiency

Significantly reduce your carbon footprint and moderate your environmental impact.
Cloud technology is inherently energy efficient. It substantially reduces energy consumption compared to traditional on-premises data centers as cloud providers optimize power usage, cooling systems, and server utilization in their data centers.

Resource Optimization

Avoid over-provisioning and wasteful utilization of resources, which ultimately leads to lower greenhouse gas emissions.
It offers a more sustainable approach to IT operations by enabling dynamic resource allocation, which means you can scale your computing resources up or down based on your evolving business requirements.

Sustainable Data Centers

Align your cloud operations with your broader goal of reducing carbon emissions.
Major cloud service providers strategically position their data centers in locations with abundant renewable energy supplies. For example, Google’s data centers are famous for sustaining themselves on wind and solar power.

Virtual collaboration

Contribute to lower carbon emissions from daily commuting, ultimately benefiting the environment.
Cloud-based collaboration tools are pivotal in the business world’s transition to remote work. Virtual meetings, online document sharing, and real-time communication reduce the need for employees to travel to work.

ESG Reporting and Transparency

Build trust and credibility with your stakeholders through transparent reporting.
Cloud technology comes with enhanced reporting capabilities. This streamlined cloud-based data management, and reporting helps you transparently communicate your sustainability efforts to your stakeholders.

Social Inclusion and Accessibility

Promote social inclusion at your workplace by ensuring that your cloud-based applications are accessible to the PwD community.
Technology has long been hailed as a democratic equalizing force, and cloud technology is no different. It offers everyone equal access to resources and tools, fostering a more diverse and inclusive workforce in your organization.

Have we convinced you to consider cloud technology to build your organization’s sustainable, responsible future? Contact Alicia from our team (alicia.lobo@anuntatech.com), and we will help you chart a roadmap aligned with your business needs.

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In Cloud

Hybrid Cloud Adoption: Balancing On-Premises and Cloud Infrastructure

By 4 Mins Read

Organizational priorities across the globe have massively shifted in the last couple of years and businesses today have a renewed need for enhancing agility and flexibility, improving operational efficiency, and ensuring disaster readiness.

Organizations planning to accelerate their digital workplace transformation are exploring avenues that complement these priorities. And one of these avenues is blended infrastructure in the form of hybrid cloud.

According to Statista research, in 2023, 72% of CIOs and CTOs are going to follow a hybrid cloud strategy to modernize their IT infrastructure. And that might just be the right way to go to make your organization future-ready.

Hybrid Cloud: Combining the Best of Both Worlds

For organizations seeking to optimize their digital workplace, a more open and flexible cloud strategy will be a gamechanger. Which is precisely what hybrid cloud provides. By combining the best of both worlds – public and private cloud – this strategy enables organizations to have the kind of flexible infrastructure that meets their unique needs.

Flexible and Scalable Approach
One of the primary reasons to adopt a hybrid cloud strategy is the flexibility and scalability it offers. With a hybrid cloud approach, you can leverage the scalability of the public cloud to handle peak workloads and constantly changing demands, while maintaining critical data and applications in your private cloud for enhanced security and control.

This flexibility that a hybrid cloud strategy offers helps you adapt to the ever-changing market conditions, scale your infrastructure up or down as you need, and deliver superior performance to your end users.

Greater Data Security
As cyberthreats continue to exist and evolve in a highly digitized world, data security is a key priority for organizations irrespective of size or industry. A hybrid cloud strategy allows you to strike a balance between security and accessibility. Sensitive and mission critical data and applications that need limited access can continue to remain on prem or in a safe private cloud with trusted vendor while other data can be moved into public cloud to make it accessible for everyone within and outside the organization with a secured access.

This approach ensures that you can maintain compliance, protect highly sensitive information, and safeguard your digital workplace from potential security breaches.

Better Cost Optimization
Business strategy is incomplete without considering cost efficiency. Adapting hybrid cloud strategy helps you optimize your costs as it allows you to scale your infrastructure up or down based on your requirements, eliminating the need for upfront investments in hardware or software. The option to distribute your workload between the two clouds reduces overall infrastructure costs.

Business Continuity and Disaster Recovery
With ever evolving cyber threats and unforeseen global disasters, the business world is expected to have a contingency plan for uninterrupted business operations. Hybrid cloud offers this contingency for businesses by providing robust disaster recovery capabilities through replication of data and applications between public and private clouds. This helps to quickly restore critical services and data in the event of unforeseen system failure or disaster.

Choosing the Right Technology Partner for Your Cloud Journey

To maximize your ROI on cloud solutions, you need a reliable technology partner who brings extensive experience and deep understanding of hybrid cloud architectures, deployment models, and best practices. Your technology partner should provide you with insights and guidance to help you navigate through complexities of hybrid cloud adoption and make informed decisions that align with your business goals.

At Anunta, we provide you with insights and guidance to help you navigate the complexities of hybrid cloud adoption and make informed decisions that align with your business goals. Check out our cloud offerings designed to help you chart your successful cloud adoption journey. If you prefer a one-on-one conversation, please reach out to Alicia from our team (alicia.lobo@anuntatech.com) and we would be happy to help you.

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In Cyber Security

Safeguard Your Digital Information: The Importance of Using Password Vaults

By 5 Mins Read

Strong passwords are the guardians of our digital accounts and the primary defense against identity theft. In fact, in one of my earlier blogs commemorating World Password Day, I had talked about the necessity of strong passwords in detail.

In the earlier days, we used to have accounts in just a couple of portals like email or the admin side of a website. But things have changed, and technology has evolved. Now, we have multiple platforms with multiple accounts and passwords, some of which we use rarely. These passwords, regardless of the frequency of use, need to be changed periodically, if you need to keep your digital information safe.

With so many accounts and passwords, naturally, it is nearly impossible to remember every single one of them. Unfortunately, most of us resort to saving this information on an Excel sheet or a Word document in plain text format.

In an era dominated by cyber threats, this is a recipe for disaster.

Password Vaults provide a convenient and secure solution to fortify your online security, and protect your sensitive information, by just remembering a single password.

What is a Password Vault?

Password vaults, also known as password managers, are secure digital repositories designed to store and manage passwords for online accounts. They offer a centralized location where users can securely store their passwords and retrieve them when required.

The passwords stored in password vaults are typically encrypted and protected by a master password. Password vaults also provide added security controls like MFA, or a biometric authentication method, such as fingerprint or facial recognition. This ensures that only authorized individuals can access the vault.

The benefits of using a password vault to save your passwords are numerous.

Assured Security

We resort to using weak and easily guessable passwords because we find them easier to remember. But that also leaves them more vulnerable to cyberattacks. Password vaults generate complex, unique, strong passwords for each account and store them securely. This significantly reduces the risk of unauthorized access.

Convenience

Password vaults eliminate the need to remember multiple passwords for various accounts. You only need to remember one master password, which will give you access to all the other credentials. This saves time, eliminates human error (multiple wrong entries usually locks out the user), and enables the users to efficiently manage their online accounts.

Defense Against Phishing

In phishing attacks, threat actors trick individuals into revealing sensitive information to access their accounts. You can integrate password vaults with web browsers, which enables them to autofill the required credentials for legitimate websites. The autofill feature ensures that credentials are provided for only legitimate websites, providing defense against phishing attacks.

Data Synchronization

Most password vaults synchronize passwords across devices, making it easier for you to access your accounts on any platform. This adds to the convenience part because you don’t have to log in to your password vault to search for credentials every time you switch devices.

Security Best Practices

Password vaults often offer security recommendations and best practices to make your lives easier. They provide password strength analysis, automatic password suggestions, prompts on expiring passwords, and two-factor authentication.

It is worth noting that while password vaults offer substantial benefits, it is essential to choose a reputable and trusted password vault provider. Before choosing one, you need to do proper research on its security features, encryption standards, and privacy policies to ensure that it protects all your sensitive online information.

While the security and reliability of open-source password vaults can vary, here are ten popular open-source password vaults that I recommend and are generally considered secure.

  • KeePass: KeePass is a widely used open-source password vault that stores passwords in an encrypted database. It offers strong encryption algorithms and supports two-factor authentication.
  • Password Safe: Password Safe is an open-source password vault that follows a “defense-in-depth” security model. It provides secure storage for passwords and supports multiple databases.
  • Bitwarden: Bitwarden is a feature-rich open-source password vault that allows users to securely store and sync passwords across multiple devices. It supports various encryption methods and offers options for self-hosting.
  • KeePassXC: KeePassXC is a community-driven fork of KeePass, focusing on cross-platform compatibility. It incorporates additional features and security enhancements while maintaining compatibility with KeePass.
  • Buttercup: Buttercup is an open-source password vault that uses strong encryption algorithms to protect passwords. It supports cross-platform usage and provides browser extensions for convenient access.
  • Pass: Pass, also known as “password-store,” is a command-line-based open-source password vault that stores passwords as encrypted files. It utilizes GPG encryption and integrates well with existing command-line utilities.
  • Enpass: Enpass is an open-source password vault that offers strong encryption and supports various platforms. It provides options for storing data locally or syncing it across multiple devices using cloud storage.
  • Myki: Myki is an open-source password vault with a unique approach. It stores passwords locally on local devices and utilizes end-to-end encryption for secure sharing of passwords across devices.
  • LessPass: LessPass is an open-source password vault that generates unique passwords for each account using a combination of the master password and other parameters. It does not store passwords but generates them on-the-fly.
  • Padlock: Padlock is an open-source password vault that focuses on simplicity and security. It offers AES-256 encryption and provides a clean and intuitive interface for managing passwords.

A word of advice: While these open-source password vaults are generally considered secure, it’s important to stay informed about their latest security updates and community support. Additionally, always ensure that you download the software from trusted sources to minimize the risk of tampered versions or malware.

A strong password protects your online information but rather than hiding it in the crevices of your mind, it is safer to rely on password vaults for enhanced security, convenience, and ease of access. While cyberattacks haunt individuals and corporates alike, it is always better to be safe than sorry.

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