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Sr. Executive / Executive – CEM

Sr. Executive / Executive – CEM

To apply to this job, please send your CV to recruitments@anuntatech.com
Please put the job title as the subject line.

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Location :

Bangalore

Requirements:

  • CEM role aligned to service delivery and candidate should be good in ITIL framework and delivery.
  • Manage complete lifecycle ITIL frame work which includes Incident, Change, Patch and Problem management
  • Responsible for planning, tracking milestones, activity schedules, issue resolution, resourcing, costs etc.
  • All kinds of customer interactions, transactions, and engagements – from end user to vendor team to customer support.
  • Prepare, Execute & Track various plans
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Anunta is a highly specialized cloud services company, focused on end-user experience management in enterprise environments. Since our inception in 2012, we have been guided by a single overarching mission – to help enterprises move to new generation End-User Computing (EUC) environments and to manage them in a way that puts end-user experience at the center of everything.

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