Anunta Partnered with Leading CEM & BPO Solutions Provider to Help Achieve Cybersecurity Excellence

Anunta Partnered with Leading CEM & BPO Solutions Provider to Help Achieve Cybersecurity Excellence
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Client Profile

Our client, a leading global provider of technology-enabled business process outsourcing solutions, faced various cybersecurity challenges in their operations. Persistent ransomware attacks and a series of security incidents directly impacted their customers. This, coupled with the constantly evolving threat landscape, inspired them to seek out Anunta’s expertise in building cyber resilience.

Challenges

  • Combating increasing ransomware attacks. 
  • Navigating the evolving threat landscape. 
  • Building cyber resilience. 

Anunta’s Solution

With the support of Anunta’s consultative guidance and innovative solutions, the client transformed its cybersecurity posture to achieve substantial improvements. 

  • Implemented basic security controls. 
  • Provided strategic consultative services. 
  • Migrated to a new, secure VDI environment. 
  • Guided IT teams in implementing a suite of advanced security solutions and the right security configurations. 
  • Helped set up a Security Operations Center (SOC) staffed 24×7 by security professionals. 
  • Increased employee awareness through training and phishing simulations. 

Key Business Outcomes

  • No customer-impacting security incidents
  • Improved security ratings (among the top 2% of organizations in similar business)
  • Recognized with Cybersecurity Change Maker Award 2024
  • Successfully navigated the challenges of a hybrid work environment