Complete Day 2 Operations

Complete Day 2 Operations

Support That Starts After Go-Live — And Keeps Going

Still supporting your VDI environment in-house?
Let’s make Day 2 easier.

Still supporting your VDI environment in-house Let’s make Day 2 easier.

When the tickets pile up, the patches fall behind, and performance starts slipping — your team needs more than a monitoring tool. You need a partner who can take the weight of Day 2 off your plate.

Anunta’s Day 2 services deliver ongoing support and optimization for complex VDI environments — across AVD, Horizon, AWS Workspaces, and hybrid deployments. We help enterprises maintain uptime, reduce IT burnout, and scale smarter.

Still supporting your VDI environment in-house Let’s make Day 2 easier.

What We Do

We deliver managed Day 2 support for your digital workspace — taking care of:

End-user support and ticket resolution

End-user support and ticket resolution

Infrastructure monitoring and availability

Infrastructure monitoring and availability

Performance tuning and patching

Performance tuning and patching

Security enforcement and governance

Security enforcement and governance

Integration with your ITSM tools (like ServiceNow)

Integration with your ITSM tools (like ServiceNow)

From the first ticket to the next optimization — we handle the details,
so your team can focus on strategy.

How We Do It

Platform-agnostic

Platform-agnostic

We support AVD, Horizon, AWS Workspaces, and hybrid environments

Integrated

Integrated

Our support model fits into your systems, with email and API-based ticketing flows

Reliable

Reliable

Our support model fits into your systems, with email and API-based ticketing flows

Proactive

Proactive

Powered by our EuVantage® AIOps platform for early issue detection, trend analysis, and SLA tracking

Anunta Delivers

76% of incidents resolved before users even notice

76% of incidents resolved before users even notice

Recognized in the Gartner Magic Quadrant for DaaS

99.98% application availability across managed environments

99.98% application availability across managed environments

Listed on the MSP501

20% average cost savings compared to internal ops models

20% average cost savings compared to internal ops models

250,000+ virtual desktops supported globally

What’s Included

End-User Support

End-User Support

L1–L2 service desk, incident triage, patching, change management

Infrastructure Management

Infrastructure Management

Monitoring, capacity planning, OEM coordination, availability tracking

Operations Control

Operations Control

Image lifecycle, application onboarding, security and compliance policies

Governance & Optimization

Governance & Optimization

SLA reporting, CSAT tracking, usage analytics, continuous improvement

Getting Series about Day 2 Support?

Get details that matter to you.

Getting Series about Day 2 Support?
Getting Series about Day 2 Support?