Zero Downtime Achieved with Seamless Cloud VDI Migration for an Australian Tech Firm

Client Profile

The client has provided technology infrastructure and business solutions to commercial organizations and state government for over 5 decades in Australia. They partner with the best innovative technology vendors globally. They specialize in data center, cybersecurity, cloud, connectivity, and other professional services.

Challenges

• It was a great challenge for the client to switch systems as they had a huge amount of confidential data, required a lot of internal coordination, and other communication.
• It was complicated to replicate, manage, and monitor data during the transition in the Cloud Pod Architecture (prod and pre-pod).
• The client did not have a standard process for external access.
• The client had a diverse range of users, and it was challenging to manage them with the existing system.
• There was a technical issue on the pre-production site that harmed the testing workflows and visibility of global entitlements.

Anunta’s Solution

• The team designed the infrastructure with Cloud Pod Architecture for production and pre-production sites. This ensured that users do not have to struggle through downtime and can continue their work. This architecture reduces overuse and underuse of resources.
• Anunta’s experts configured two pools namely, published applications and Windows 10 desktop pools and integrated with DEM for improved user profile management.
• The team mapped VDI pools for better access and control across different user groups as per their roles. VDI enables strict access and policy enforcement where users in one environment cannot access data in another environment. For instance, users in pre-production cannot access data in production.
• However, once the user is in an environment, they have access to a centralized system where they can work efficiently on their tasks, which eventually boosts their efficiency.
• The team protected all confidential data during the transition and post deployment.
• The client did not have a standard access process, and hence, a smart gateway like F5 Load Balancer was configured for external access. This load balancer acts as a virtual server to direct resources to the right address and restrict access to unauthorized users.
• Anunta provided comprehensive guidance from Day 0 to Day 2 with a clear roadmap of all system features including automation, optimization, processes, and post deployment assistance.
• The team ensured that the Day 2 services are not standard and tailored to the client’s current needs.

Key Points

• The team successfully transitioned to VDI for a more secure environment.
• Introduced F5 Load Balancer for reliable access to external users.
• DEM was integrated for seamless user profiling and management.
• The team implemented the Cloud Pod Architecture for production and pre-production sites to enable uninterrupted services.