Cloud-based EUC solutions provider for DaaS, VDI, Desktop Management | Anunta

Laser-sharp focus on end-user experience

Anunta is a highly specialized cloud services company, focused on end-user experience management in enterprise environments. Since our inception in 2012, we have been guided by a single overarching mission – to help enterprises move to new generation End-User Computing (EUC) environments and to manage them in a way that puts end-user experience at the center of everything.

Anunta’s uniqueness

Unlike traditional IT companies which talk in the language of data centers, networks, devices and measure performance by device uptimes and incident response times, our EUC solutions focus solely on the availability of business applications for the end-user. We typically improve this from the earlier levels of 85% – 90% to above 99.99% among all our clients.

We recognize that the modern work environment has changed beyond recognition in the last 5 years and we provide assured application delivery to today’s workforce: with any time, any device, and anywhere access.

Anunta’s experience

Anunta’s founding team honed its skills delivering business-critical applications to global teams reliably and securely across multiple industries, in scenarios where revenues are instantly linked to application availability. This has enabled us to build deep domain expertise around designing, building and managing user-centric, high-availability application delivery architectures. For us, flexibility, customization and delivering unmatched end-user experiences are key to our core value proposition.

Our deep domain expertise in the full range of end-user virtualization technologies and track record of transforming and managing 65,000 endpoints across 100,000 users since 2012, make us the partner of choice for leading OEMs.

Anunta’s proprietary platform

Our Managed Solutions are powered by our service assurance and analytics platform EuVantage®. This makes managing complex enterprise infrastructure with thousands of moving parts, simpler and easier, and allows our clients to focus on innovation and serve their customers better, while witnessing:

  • Measurable improvements in availability of business applications at the user end.
  • Dramatically reduced incidents logged by end-users (by 80% on average).
  • Improved productivity.
  • Ease of IT management, allowing our customer’s precious IT resources to focus on solving business problems.
  • A sharp fall in helpdesk support cost.

The smoothest transitions

Anunta doesn’t just support you in the initial weeks of transition, it helps your employees ease into the new environment and quickly deal with any teething issues.

Consistent performance

With Anunta guaranteeing consistent performance at the end-user level, you can focus on simply driving the organization forward.

  • Use of the most appropriate state-of-the-art virtualization technologies in each use case creates solutions which are not only effective but help you to meet your ROI targets.
  • 24X7 proactive monitoring using our monitoring and analytics platform EuVantage® reduces incident-to-user ratios by over 80% (to less than 0.3 per user per month compared to the industry average of 0.8 – 1.2 per user per month).
  • A majority of incidents are identified and resolved even before end-users became aware of them or raise trouble tickets. As of 31 October 2017, the % of proactive incident resolution was 73%.

Complete transparency

We believe you should know exactly what the status and health of your environment is in real time. Anunta’s monitoring and analytics platform allows for user-centric end-to-end topography mapping, and provides real-time visibility over the entire environment.

A finger on the pulse of end-user satisfaction

We believe timely end-user feedback is the heart of a really good EUC environment. Anunta provides your IT managers with automated real-time CSAT which tells you what the health of your environment is, as experienced by the end-user. As of Jan 31, 2018, the CSAT Net Promoter Score for our end-users stood at 69%.

Awards and Recognition

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Winner of Red Herring Global 100 companies

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Winner of the Express IT 2014 award for excellence in IT

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Finalist at InTech 50, 2015

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Mentioned as a Virtual Desktop Infrastructure Monitoring provider: IT Market Clock for IT Infrastructure Availability and Performance Management, 2016

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Mentioned as a Virtual Desktop Infrastructure Monitoring provider: Hype Cycle for IT Infrastructure Availability and Performance Management, 2016

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Cited as a ‘Vendor to Watch’ Emerging Market Analysis: India’s Top 10 Technology Trends and Drivers in 2014

Anunta is a Red Herring Top 100 Global company and is ISO 20000 certified for ITSM and ISO 27001 for ISMS.