Unlike traditional IT companies which talk in the language of data centers, networks, devices and measure performance by device uptimes and incident response times, our EUC solutions focus solely on the availability of business applications for the end-user. We typically improve this from the earlier levels of 85% – 90% to above 99.98% among all our clients.
We recognize that the modern work environment has changed beyond recognition in the last 5 years. Anunta is the only VDI/DAAS provider offering assured application delivery to today’s workforce – with any time, any device, and anywhere access.
Anunta’s founding team honed its skills delivering business-critical applications to global teams reliably and securely across multiple industries, in scenarios where revenues are instantly linked to application availability.
This has enabled us to build deep domain expertise around designing, building and managing user-centric, high-availability application delivery architectures.
Flexibility, customization and delivering unmatched end-user experiences are key to our core value proposition.
Partner of choice
Our deep domain expertise in virtualization technologies and track record of transforming and managing endpoints for users globally make us the partner of choice for leading OEMs.
Anunta’s patented SaaS-based AIOps platform
Our Managed Solutions are powered by our patented SaaS-based AIOPS service assurance and analytics platform for EUC infrastructures – EuVantage®. This makes managing complex enterprise infrastructure with thousands of moving parts, simpler and easier, and allows our clients to focus on innovation and serve their customers better, while witnessing:
Measurable improvements in availability of business applications at the user end.
Dramatically reduced incidents logged by end-users (by 80% on average).
Ease of IT management, allowing our customer’s precious IT resources to focus on solving business problems.
A sharp fall in helpdesk support cost.
Anunta doesn’t just support you in the initial weeks of transition, it helps your employees ease into the new environment and quickly deal with any teething issues.
With Anunta guaranteeing consistent performance at the end-user level, you can focus
on simply driving the organization forward.
Use of the most appropriate state-of-the-art virtualization technologies in each use case creates solutions which are not only effective but help you to meet your ROI targets.
24X7 proactive monitoring using our patented SaaS-based AIOps platform for EUC infrastructures – EuVantage® – reduces incident-to-user ratios by over 80% (to less than 0.3 per user per month compared to the industry average of 0.8 – 1.2 per user per month).
A majority of incidents are identified and resolved even before end-users became aware of them or raise trouble tickets. As of October 2020, the % of proactive incident resolution was 76%.
We believe you should know exactly what the status and health of your environment is in real time. Anunta’s monitoring and analytics platform allows for user-centric end-to-end topography mapping, and provides real-time visibility over the entire environment.
A finger on the pulse of end-user satisfaction
We believe timely end-user feedback is the heart of a really good EUC environment. Anunta provides your IT managers with automated real-time EuSAT which tells you what the health of your environment is, as experienced by the end-user. As of October 2020, the EuSAT Net Satisfaction Score for our end-users stood at 77.