Managing employee experience and workstation security was simple when physical workstations were located at central offices. With the disruption of digital workplace technology, employees can work from anywhere, on any device and at any time. While this is great for end users, IT admins will find it a bit tedious to manage data security without compromising on employee experience.
Modern day organizations are continuing to stay up to date to enhance employee experience, streamline their IT operations, and fortify their security measures to increase productivity. With so many endpoints used to access work through multiple networks, sensitive corporate data is dangerously at the risk of breach. At the same time, IT admins have a plethora of endpoints floating around to manage and update. And to this mix, we must add employee experience and satisfaction as well, ensuring that end users have seamless access to all relevant applications and data without any bottlenecks.
This might sound like an absolute nightmare, but it doesn’t have to be. This is where Modern Desktop Management saves the day.
What is Modern Desktop Management?
Desktop management used to involve manually configuring individual machines and deploying software updates through physical media. IT administrators had to wade through multiple challenges like high maintenance costs, security vulnerabilities, and diversity of devices. Advancements in technologies like cloud computing and infrastructure virtualization have contributed to a novel and modern way of anywhere work and this has made traditional desktop management approaches obsolete.
Modern Desktop Management (MDM) is an approach to managing and securing desktops and laptops within an organization using cloud-based platforms and centralized administration. It involves the use of MDM solutions that enable IT administrators to remotely deploy software, enforce policies, monitor device health, and apply updates and patches.
MDM solutions streamline device management processes, thus enhancing end user productivity and data security, and providing a unified experience across devices.
Why Modern Desktop Management?
User endpoints form a critical vulnerability risk because they are the primary access points for threat actors. According to a Cyber Risk Alliance Business Intelligence Survey conducted in September 2022, 60% of the participants said that the expanding attack surface (including mobile and IoT) is one of their major cybersecurity concerns.
If corporate devices are not managed well, one attack can take down the brand reputation and customer trust in a matter of minutes. This makes it crucial to have complete visibility and control of corporate endpoints.
This is where MDM offers the perfect solution by providing comprehensive visibility into all endpoints and the ability to fix any critical issue anytime and anywhere within minutes. MDM has the capacity to safeguard the organization’s IT assets in a way traditional desktop management doesn’t.
Let me share a few compelling reasons to adopt Modern Desktop Management.
MDM solutions have robust security features such as advanced endpoint protection, encryption, centralized security policy management, and vulnerability assessments. They protect the organization’s sensitive data and systems, provide defense against cyberattacks, and ensure compliance with industry regulations.
With MDM solutions, IT admins can centrally manage and control desktop configurations, policies, and security settings uniformly on all desktops. They can also enforce strong password policies, restrict specific software installations, and control access to sensitive data and resources.
Simplified Device Management
Traditional desktop management involves manually configuring individual desktops, which is a time-consuming process and requires physical accessibility to these devices. MDM solutions enable IT administrators to efficiently deploy software applications, manage user settings, and enforce security policies across a large number of devices, thus streamlining the deployment process, reducing errors, and improving overall productivity.
By automating time-consuming processes, MDM solutions also ensure that all systems are up-to-date, secure, and less susceptible to vulnerabilities.
Enhanced User Experience
Modern Desktop Management effectively supplements anywhere work by enabling employees to securely access their desktop environments, improving their productivity, collaboration, and work-life balance. It also enables quick and streamlined provisioning of new desktops, minimizing downtime, and allowing users to get their desktop environments running quickly.
MDM solutions often provide self-service portals and automated workflows, empowering end users to perform certain tasks themselves. By reducing dependency on IT staff, users experience faster response times, greater flexibility, and better satisfaction.
In today’s digitally driven workplaces, technologies like Modern Desktop Management are fast becoming a necessity. By providing a proactive approach to desktop management, MDM solutions enable IT departments to focus on strategic initiatives, rather than investing in routine maintenance tasks. They provide enhanced security, employee experience, and cost efficiency in one go, thus addressing almost all the most pressing challenges of a modern workplace in one shot.
Interested in adopting Modern Desktop Management in your organization? Reach out to Alicia from our team (firstname.lastname@example.org) and we would be happy to help.