Executive Summary
This case study explores how a leading steel manufacturing organization overcame challenges with user login issues, session stagnation, VM performance degradation, and asset management through Anunta’s Device Lifecycle Management (DLM) services and Azure Virtual Desktop (AVD) implementation. The solution resulted in improved performance, seamless user experiences, and better asset management for their remote workforce.
Background
The client, a manufacturing organization with 341 Azure Virtual Desktops serving 189 unique users (as of November 2024), utilized client VMs running Windows 11. Users faced significant challenges including:
- Frequent login failures and stuck sessions
- Weekly VM performance requiring regular reboots
- Difficulties in managing and retrieving company assets from remote employees
Challenges
Infrastructure Challenges
- Required seamless integration between on-premises and cloud infrastructure
- Needed centralized control for software management across design and production systems
- Demanded secure remote access for monitoring and maintenance of production systems
- Required integration with Active Directory and existing security protocols
Performance Challenges
VM performance was suboptimal, causing:
- Lagging desktops
- Slow application loads
- Prolonged reboot times
- Decreased productivity
Data Management Challenges
- Challenges with accessing large files remotely
Solution Implementation
AVD Infrastructure Solution
Anunta implemented a comprehensive AVD solution including:
Onboarding Services
- Active Directory Integration
- Golden Image creation and profile setup
- User provisioning
- Custom application installation
Advanced Features
- Peripheral Integration
- Comprehensive monitoring systems
- OneDrive optimization for secure data storage and access
Day-2 Operations
- Service Desk support
- Incident & Problem management
- Desktop management including image and patch updates
- Operating system management
Results and Benefits
Infrastructure Outcomes
- Centralized control over software applications
- Enhanced security through Microsoft Azure integration
- Improved remote monitoring capabilities
- Streamlined user experience across locations