A leading healthcare business process management company that provides critical services to healthcare providers, insurers, and pharmaceutical organizations. With a strong presence in the industry, the company supports 1,500 concurrent users across multiple locations and is responsible for managing large volumes of sensitive healthcare data.
The client had relied on a Virtual Desktop Infrastructure (VDI) solution to enable its workforce, but was experiencing significant challenges related to cost, scalability, security, and the need for seamless legacy application support.
The client required a more reliable, secure, and cost-effective virtual desktop solution. While their existing VDI solution supported 1,500 concurrent users, the company faced escalating maintenance costs, licensing complexities, and operational inefficiencies. Their current infrastructure lacked the scalability needed to support rapid growth and increasing demand.
Security and compliance with healthcare regulations, including data protection for sensitive patient information, were paramount, yet the system struggled to meet these stringent requirements. Additionally, the infrastructure had difficulty running critical legacy applications such as Avaya and Genesys, and the company needed greater control over vendor access to ensure the integrity and security of its system.
Anunta migrated the client to VMware Horizon, providing a scalable, secure, and flexible virtual desktop solution. The system was deployed across two Azure regions to ensure high availability and business continuity:
1,300 virtual desktops migrated to VMware Horizon to support daily operations.
200 virtual desktops were set up for disaster recovery.
VMware Horizon offered centralized management, advanced security features (like multi-factor authentication and encryption), and the ability to scale quickly, meeting both operational and compliance requirements.