Every industry has been affected in some way by the COVID-19 pandemic, economic fallout and social unrest around the globe. Strategic and business model change has translated, and continues to translate, into new challenges and priorities for function leaders. For CIOs and IT leaders, 2021 brings with it the imperative to generate more business value using innovative technologies and approaches to information.

As business partners grow more comfortable with identifying and using technologies, IT leaders will need to become more sophisticated in their partnership and collaboration.

And, despite the challenges, a significant great opportunity exists to transform business operations and models from the ground up, enabling the organization to respond to future disruption quickly and strategically.

This e-book highlights the trends and challenges each IT leader will have to reconcile in the coming year and provides specific actions that each leader can take in response — and to better align their piece of the organization with the business.

The e-book was originally published by Gartner and is published here with Gartner’s permission.

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