Day 2 - The Importance of Proactive Post-Implementation Support
Embark on a transformative journey with our exclusive 3-part webinar series. Join us for an immersive exploration, where industry experts will demystify the intricacies of Virtual Desktop Infrastructure (VDI) and Desktop as a Service (DaaS), and takeaway strategies to unlock unparalleled advantages for your business.
Syed has over 21 years of experience leading IT Operations, IT Projects and IT teams globally. He has successfully led large scale and global IT transformation projects for Customers which include migration of Technology/Product/Infrastructure (OnPrem to Cloud). As part of the transformation projects, he has implemented strong process and governance to deliver outstanding customer experience. These processes include establishing of strong governance, proactive monitoring, continual process/service improvement, compliance, security, Customer CSAT mechanism etc. Syeds contribution has delivered immense value to our customers, and he is seen as a key authority in IT operations and project management.
Prince is a seasoned technical expert with 9 years of experience in End-user computing with a passion for technology and a drive for innovation. His expertise lies in various cloud platforms including VMware, Citrix, Microsoft, AWS and GCP. Prince excels in identifying bottlenecks, implementing solutions, and leveraging technology to optimize workflows and mitigate risks, ensuring seamless operations even in the most demanding scenarios.