A few months ago, an IT director at a fast-growing healthcare network shared this:
“Everything looks fine from the dashboard. But our clinicians are still complaining about slowness. We just can’t see where it’s coming from.”
The story is familiar: the environment should be performing, but it isn’t. You’ve ruled out the obvious. You’ve tuned the policies. Your tools are quiet—but your users aren’t.
This isn’t a monitoring problem. It’s a diagnostic gap—and it’s more common than you might think.
According to TechTarget’s Enterprise Strategy Group, 97% of organizations report that their average employee interacts with more than one device daily—with most using four or more. That level of complexity makes it easy for subtle issues to hide in plain sight.
So how do high-performing teams uncover what’s actually causing friction?
They stress-test smarter. Here’s how.
You’re seeing slowness at peak usage—here’s how to test for bottlenecks.
If performance dips every morning or after lunch, your infrastructure might be cracking under concurrency. Most environments aren’t explicitly tested for real-world surge behavior, so the root causes—like bloated images or session broker limitations—stay hidden.
Use synthetic user testing or real-time simulations during known peak usage.
According to ESG, 47% of VDI performance complaints stem from issues that only appear under peak load conditions. That means your infrastructure might only show stress when it’s already affecting users.
When real usage doesn’t match lab conditions, it’s time to simulate the storm and watch what cracks.
Up next: what if the problem isn’t performance… but access?
You’ve secured your environment—but is it also slowing you down?
Authentication systems are often the hidden hand behind slow logins and user frustration—especially in hybrid environments. Over time, as policies change and cloud/on-prem systems evolve, the flow from login to app can become inefficient.
Trace end-to-end auth journeys. Audit policies, token handoffs, and login times across users.
Gartner reports that organizations with inconsistent access control policies experience 43% more downtime related to security misconfigurations. And while these aren’t always catastrophic, they create friction that drags down user experience.
Just because it’s secure doesn’t mean it’s smooth. And users feel the difference.
Let’s shift gears to where the frustration really shows up—UX.
Your monitoring tools say green. Your users say otherwise.
Most dashboards aren’t built to measure experience. When apps lag, sessions drop, or things “just feel slow,” it rarely creates an alert. But the human cost is high: disengaged users, slower work, and growing resentment toward IT.
Use micro-surveys, in-session scoring, and behavior tracking to pair actual performance data with real-world feedback.
UXCam reports that only 1 in 26 unhappy users ever complain. The rest suffer silently—or worse, disengage entirely.
Don’t wait for the ticket. If users feel friction, the problem is already real.
Take the case of a large insurance provider. On paper, their distributed VDI environment looked stable—but users were struggling. Anunta’s Health Check uncovered latency, profile, and policy mismatches that were quietly degrading performance. With a few strategic fixes, login times improved and support tickets dropped.
You’ve spotted the symptoms. We’ll help you find the cause.
Anunta’s Health Check & Diagnostics service gives you a deep diagnostic of your VDI environment—so you can validate your instincts, identify root issues, and walk away with a clear, actionable path to resolution.
Let’s figure this out—before it gets worse.