Considering a significant part of the workforce is still working remotely, many industry analysts believe that opting for EUC services is crucial for managing enterprise IT resources, and their demand will only continue to grow further. Some experts also believe that we will eventually stop relying on the on-premise infrastructure and entirely replace them with thin client devices.
In addition, the current pandemic situation has forced employees from almost every industry vertical to shift to remote working trends and find access to enterprise resources from a remote location. Anunta recognizes this need and delivers end user computing services to ensure a satisfactory end-user experience while also allowing them to make the most of their devices at the moment.
With changing end-user demand and dynamic business environment, it is time enterprises have a re-look at their end user computing strategy to drive workforce productivity and enhance the end-user experience.
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What is End User Computing?
End User Computing or EUC encompasses all computer systems and platforms that allow end-users to develop computer applications required for their work. The motive behind the EUC approaches is to ensure better involvement and integration of end-users and non-programmers in computing systems development. It allows the end-users to gain greater control of their work or computing environment without seeking the help of programmers or developers.
With EUC, users can access enterprise applications and data anytime and anywhere they prefer. That is done through devices with access to VDI (Virtual Desktop Infrastructure) present within the organization’s premises or public cloud. Besides, the end-users don’t have to worry about the type of devices they use for their work; EUC supports many devices, such as tablets, PCs, smartphones, or thin-clients.
All the applications and virtual desktop sessions can be run on enterprise IT infrastructure when users log into the system. Other aspects, such as servers, flash storage for desktop session images, networking infrastructure for handling the sessions, are a part of the back-end infrastructure.
What is an example of End User Computing?
An excellent example of End-User Computing could be virtual desktop infrastructure for providing and managing virtual desktops. The desktop environments that end-users can access remotely on their devices are hosted by VDI on a centralized server and deployed on request. With VDI, all the processing is carried out on the host server while users can connect to their desktop instances through a software-based gateway and work from any device or location.
This means that users accessing a VDI solution can manage data and applications on it similar to running them locally. So, end-users can perform their day-to-day tasks virtually without the need for specific hardware. As all the proprietary data is stored within the data center instead of storing locally, VDI solutions eliminate the risk of any potential data loss.
How does end user computing help?
End-user computing helps organizations primarily by offering centralized management, a highly secure work environment, and support for BYOD. One of the most daunting tasks that an organization has to handle is keeping track of multiple desktops that employees use for their work and the software licensing requirements and regulatory compliances. With a EUC environment, all the desktops and applications can be managed in a centralized platform. The environment can be designed to ensure that the end-users are equipped with everything they need to perform their tasks productively.
Moreover, with the proliferation of the remote workforce, organizations need to have a diverse set of digital platforms. Hence, they have to shift to a hybrid multi-cloud experience that can support the current workforce diversity without hampering the standard enterprise operations. A EUC environment can support this and allow end-users to work on their own devices while complying with the organization’s platform requirements.
On the security front, EUC services allow companies to control user access to certain data with advanced authentication technologies. As critical data is stored in the data center, it is easier to prevent it from getting stolen or lost.
What technologies gave rise to End User Computing?
The two leading technologies in the End-User Computing space are VDI and DaaS. In VDI, the desktop operating system is located on a cloud hosting data center. All the applications and files that the user needs can be accessed from the data center.
The VDI is a popular form of desktop virtualization that allows enterprises to manage, control and secure their end-user computing environments. Although it offers excellent business agility, it has some limitations when deployed in dynamic environments. With DaaS, users get all the agility of a VDI solution with speed. They don’t have to install any software or plugins. All they need is an online connection to access their virtual desktops and relevant applications. While VDI offers virtual desktops through on-premise servers, DaaS is a virtual desktop solution on the cloud instead of in-house servers.