14% Cost Reduction, Streamlined Asset Retrieval with Anunta’s DLM Solution for Digital Healthcare Services Company

Client Profile

Our client is a software, AI, and technology-enabled services company focused on revenue cycle management, clinical documentation, and digital health.

Challenges

The client, a software and healthcare services company, faced challenges in retrieving company assets from separated employees, many of whom worked remotely. Traditional methods were slow and inefficient, resulting in delays and security concerns, particularly with data-storing equipment.

The Anunta Solution

Anunta implemented a comprehensive Device Lifecycle Management (DLM) solution that effectively addressed the  client’s asset retrieval challenges:

• Collaboration with HR and IT facilitated smooth communication and efficient asset identification.
• Evaluation of assets for end-of-life status prioritized returns, focusing on data storage devices.
• Elimination of unnecessary accessories reduced shipping costs.
• Offering convenient return options (FedEx or pick-up) increased employee cooperation.
•  Automated and timely communication prompted asset returns.
•  Tracking all return shipments and updating inventory records upon receipt provided real-time visibility.

Key Benefits

Reduced Shipping Costs by 14%

Collaborating with HR and IT to precisely identify issued equipment and focusing on essential devices reduced shipping needs, leading to a 14% cost reduction.

Faster Asset Recovery by 73%

Contacting separated employees within three days with convenient return options and automated follow-up emails streamlined asset recovery, reducing recovery time by 73%.

Improved Security

Prioritizing the retrieval of devices capable of storing company data ensured sensitive information remained secure, mitigating potential security risks.