Delivering Cost Optimization and Scalability to a Pioneer in Commercial Banking

Client Profile

The client is a pioneering commercial bank in India, established in the early 1940s, with a strong legacy in serving the trading, agriculture, and manufacturing sectors. Over time, the bank expanded and diversified under new management, becoming publicly listed.

Challenges

The bank was aiming for rapid growth and expansion, which included setting up 40–50 new branches and over 250 ATMs annually. This growth required a scalable and cost-efficient IT solution. The key challenges included:

• Scalability: The new infrastructure needed to support the rapid expansion of branches, ATMs, and remote locations.
• Cost Reduction: Ensuring the infrastructure could scale while maintaining low costs for application delivery.
• Core Banking System Roll-out: Deploying a new core banking system (CBS) without disrupting ongoing business operations.
• Remote Access: Providing employees with seamless access to data and applications, regardless of their location and device, while maintaining high productivity.
• Bandwidth Limitations: The infrastructure had to work efficiently in Tier-II & Tier-III cities, as well as in rural areas with bandwidth restrictions.
• Centralized IT Management: The bank required a system that could be centrally managed and monitored remotely, reducing the complexity of operations.

Anunta’s Solution

Anunta designed and implemented a robust, cloud-based solution to address the bank’s complex requirements. Key steps in the implementation included:

• Ensuring all configurations, including compatibility for multiple operating systems, were in place before roll-out.
• Enabling virtual desktop adoption for over 1,000 users across 120 branches, ensuring that employees had anytime, anywhere access to data and applications.
• Successfully transitioning the National Operations Center and Regional Processing Center from physical infrastructure to the cloud without disruption.
• Fine-tuning hardware, storage, networking, virtualization, and application virtualization to ensure smooth and dynamic resource management across the infrastructure.
• Conducting tests for 800 simultaneous user sessions on the cloud, ensuring scalability and performance.
• Providing staff training and detailed documentation to ensure a smooth implementation process.

Key Benefits

• The cloud-based architecture allowed for centralized management, improving security and IT effectiveness, while delivering a better ROI on IT expenses.
• Over 1,000 end-users were successfully transitioned to the new system without disrupting the core banking operations.
• Employees experienced better access to applications and data, leading to significant improvements in productivity.
• Anunta’s intelligent system design ensured over 99.98% application availability, enhancing the reliability of the bank’s operations.
• The new virtualized desktop infrastructure solution reduced the cost of application delivery per user per month by approximately 25%, supporting the bank’s rapid growth.
• The move to cloud-based infrastructure enabled the bank’s IT team to support its inclusive banking initiatives, even in remote locations where traditional IT support would be challenging.