Driving Digital Employee Experience (DEX) Excellence: Rapid Onboarding of 8,000 Users for Steel Manufacturing Major

Client Profile

A global manufacturing leader with operations in 26 countries and over 80,500 employees struggled with managing remote endpoints and providing secure access to corporate resources. 

Their legacy system, Microsoft SCCM, failed to meet the demands of a growing remote workforce, leading to onboarding delays, security gaps, and inefficient device management. Anunta optimized the company’s endpoint management strategy, transforming its processes and significantly boosting productivity and security. 

Challenges

• The client had been using MacBooks as unmanaged devices, but with the introduction of UEM, success was achieved by managing them through the cloud console. 
• The previous system took up to two days to onboard new devices, which delayed employee productivity and negatively affected the Digital Employee Experience (DEX). 

Anunta’s Solution:

Anunta implemented Workspace ONE Unified Endpoint Management (UEM) to address these challenges: 

• With Workspace ONE’s self-registration feature, device provisioning time was reduced from two days to a significantly efficient four hours, allowing employees to start work quickly. 
• The rapid onboarding also positively influenced DEX for the client. While UEM focuses on streamlining device and app management, its outcome is a seamless Digital Employee Experience (DEX), keeping employees productive, secure, and engaged across all devices and locations. Moreover, UEM centralized the management of devices and applications, ensuring consistency in policy enforcement and security across all endpoints.  
• Automated patch management and real-time device health monitoring helped maintain security and compliance, minimizing vulnerabilities.  
• With Workspace ONE Assist, the IT team remotely troubleshooted and resolved issues, eliminating the need for on-site visits and reducing downtime.  

Anunta served as the driving force behind transformation, seamlessly optimizing the client’s endpoint management with Workspace ONE. The outcome? A significant boost in operational efficiency and a remarkable enhancement in the digital employee experience. 

Key Benefits

• Device provisioning time was reduced from two days to four hours, improving operational efficiency and positively impacting DEX.  
• Devices remained compliant, and security risks were minimized through automated updates and monitoring.  
• Endpoint management became more straightforward and more efficient, enabling easier scaling and management of a growing remote workforce while delivering enhanced digital excellence.  
• Optimized endpoint management capabilities prepared the company for continued expansion and future technology needs.  

What Was Achieved?

• Device provisioning time was reduced from two days to four hours, improving operational efficiency and positively impacting DEX. 
• Devices remained compliant, and security risks were minimized through automated updates and monitoring. 
• Endpoint management became more straightforward and more efficient, enabling easier scaling and management of a growing remote workforce while delivering enhanced digital excellence. 
• Optimized endpoint management capabilities prepared the company for continued expansion and future technology needs.