Enabling Scalable, Secure Remote Access and Endpoint Management for a Global Manufacturing Leader

Client Profile

A leading manufacturing company with a large global presence and an extensive workforce needed an efficient solution to manage its growing fleet of Windows 10 devices.

Manufacturing Industry

With employees across multiple locations and operating in 26 countries, the client faced increasing challenges in securely managing remote endpoints and providing seamless access to corporate resources.
The client’s existing solution, Microsoft SCCM, struggled to address critical business requirements due to its limitations in
handling remote workforce and growing device management needs. The key challenges identified included:

Secure Remote Access

The existing system could not provide a dispersed workforce with seamless remote access to corporate applications and data.

Device Management

A centralized platform to manage mobile and remote endpoints was needed to ensure consistency in policy enforcement, security, and device health.

Onboarding Complexity

The existing solution had slow and complex onboarding processes for new devices, leading to delays and impacting productivity.

Lack of Real-Time Analytics

The client could not monitor device health, application usage, and compliance in real-time, making proactive management difficult.

Scalability Issues

As the organization grew, its legacy system could not scale quickly to support additional devices or meet evolving security demands.

The Anunta Solution

Anunta’s solution was centered around VMware Workspace ONE Unified Endpoint Management (UEM), a comprehensive platform capable of addressing the client’s technical and operational requirements.

• Unified Endpoint Management (UEM) Deployment: Anunta implemented a hybrid UEM architecture combining SaaS and on-premises components to provide scalable and flexible management. This architecture supported seamless integration with the client’s existing infrastructure while improving security and device management capabilities.
• Zero-Touch Onboarding: With VMware Workspace ONE’s self-registration feature, the client could automate device enrollment and onboarding, allowing users to start working immediately with minimal IT intervention. This approach provided nearly zero-touch experience for users and IT administrators, accelerating device provisioning and reducing downtime.
• Centralized Device and Application Management: The Workspace ONE UEM platform enabled centralized management of the client’s Windows 10 devices, ensuring consistent application distribution, policy enforcement, and security management across all endpoints.
• Patch Management and Security: The solution included integrating Windows Update for Business (WUfB), which enabled automated management of OS patches and security updates, ensuring devices were always up-to-date and compliant with the latest security standards.
• Real-Time Analytics with Workspace ONE Intelligence: Anunta deployed Workspace ONE Intelligence to provide the client with comprehensive, real-time visibility into device health, application usage, and user activity. Customizable dashboards and automated reports allowed the IT team to track compliance, identify potential issues, and improve decision-making.
• Remote Device Management: Workspace ONE Assist was integrated for remote troubleshooting and support, enabling IT teams to resolve device issues without requiring on-site visits. This capability enhanced the overall user experience and minimized downtime.

Key Benefits

The solution delivered substantial benefits across multiple dimensions:

• Centralized Management and Scalability: The client could manage all devices, applications, and security policies from a single console, allowing for consistent enforcement across their diverse global workforce. The solution scaled quickly as the organization expanded its device fleet.
• Enhanced Security: Automated patching and real-time monitoring ensured devices stayed up-to-date and compliant with security policies, reducing the risk of vulnerabilities.
• Simplified Device Onboarding: The zero-touch enrollment process streamlined device onboarding, reducing the time required for provisioning and improving employee productivity from day one.
• Proactive Monitoring and Reporting: Real-time insights into device health, application usage, and compliance helped the IT team avoid potential issues, enabling proactive management and faster response times.
• Improved IT Efficiency: By automating processes for patch management, application deployment, and remote troubleshooting, the IT team reduced the complexity and overhead associated with managing endpoints.
• Seamless Integration with Existing Systems: The solution integrated smoothly with the client’s existing infrastructure, including Active Directory for authentication and TrendMicro for disk encryption, ensuring a cohesive and secure IT ecosystem.