Proactive System Protection against Ransomware with DaaS

Client Profile 

A healthcare multi-national company who manufactures and markets in India and global geographies. The client adopted Anunta’s Desktop as a Service (DaaS) solution for its frontline team and warehouse staff while maintaining a hybrid environment where managers used unmanaged physical laptops and desktops. 

Challenges 

• Physical laptops and desktops used by managers were vulnerable to virus infections due to inconsistent antivirus updates. 
• Lack of user awareness regarding the importance of up-to-date antivirus protection. 
• A ransomware infection impacted the physical devices of management employees and several virtual desktops. 
• Cleaning infected physical devices was a time-consuming and labor-intensive process for the client’s IT team.    
• Restoring infected physical devices often required reimaging or complete OS reinstallation, causing significant downtime. 

Anunta’s Solution 

• The DaaS solution utilized read-only virtual desktops and roaming profiles, limiting user access to critical OS functionality through system hardening. 
• Anunta provided universal antivirus support with frequent definition updates to the gold virtual machine images during maintenance windows and applied interim updates directly to the read-only virtual machines.
• In the event of a virus infection on a virtual desktop, the read-only nature allowed for quick resolution by simply rebooting and provisioning a new, clean virtual machine. 
• For the 12 users on the compromised virtual machines, a fresh login allowed them to resume work almost immediately. 
• User roaming profiles ensured that personalization settings were retained across new virtual desktop sessions, minimizing inconvenience and preventing data loss.    
• Anunta’s Technical Support team quickly identified and isolated the infected virtual machine resource.    

Key Benefits 

• Zero Impact: Anunta’s fast and efficient solution cut down impact of ransomware infiltration.    
• 0% Zero downtime and revenue loss: Anunta’s proactive approach avoided downtime, loss in revenue and opportunity.    
• 30 minutes: Anunta’s DaaS solution allowed the employees to resume work within 30 minutes.    
• Proactive protection against ransomware for DaaS users through consistent antivirus updates and read-only virtual desktops.    
• Significantly faster resolution of ransomware issues in the DaaS environment compared to the traditional physical device environment. 
• Minimized inconvenience and zero data loss for end-users affected by the ransomware on virtual desktops. 

– Maneesh Raina, Senior VP Operations, Anunta Tech