Fully Managed Desktop solution on VMware Horizon Cloud | Anunta Tech

Fully Managed Horizon Desktops

As a VMware Certified Partner with Master Services Competency in Digital Workspaces, Anunta provides a Fully Managed HORIZON DESKTOP solution exclusive for VMware customers to accelerate their EUC transformation.

The Fully Managed Horizon Desktop solution includes end to end implementation and management of virtual desktops on the VMware’s Horizon platforms (Horizon 7, Horizon Cloud on Azure, Horizon Cloud on IBM SoftLayer) and VMware Cloud on AWS.

The Fully Managed Horizon Desktops combine – integration and migration services (user provisioning, integration, and scaling) and management (monitoring, health checks, capacity management, and best practices) of the virtual cloud environment.

Fully Managed Horizon Desktops offer,

Day 1 Services: Use-case Deployment for Horizon Cloud or Horizon 7 on VMC on AWS
Preparation for the User environment
Transition Services:
Observation and support for migrated users till hand-over
Configuration, Integration & Migration
For steady state maintenance


Day 2 Operations: Horizon Cloud or Horizon 7 on VMC on AWS

Endpoints, Peripherals
  • Excluded: Peripheral and endpoint management
  • Included: Guided endpoint and peripheral configuration (for specific set of device from a validated list)
Apps, Desktop Pools, Published Apps
  • Proactive Monitoring
  • User Incident Management (call or email)
Horizon Control Plane
(Connection Servers, Unified Access Gateway)
  • Proactive Monitoring
  • Availability management
  • Incident management (Infrastructure related issues)
SDDC On-Prem/VMC Layer
  • vSphere cluster
  • VSAN
  • NSX in VMware cloud,
    Network configuration
  • VCenter – Host capacity and availability
  • Any related EC2 or Azure components
  • Proactive Monitoring
  • Availability management
  • Incident management (Infrastructure related issues)


Benefits of Fully Managed Horizon Desktops include:

End to end ownership of design, implementation and management
Provide SLA on end user application availability month on month
VMware certified & VDI skilled resource pool
Complete vendor & compliance (Windows patching and Anti-Virus updates) management
Drive adoption of VDI and Workspace for end users

Anunta is a Partner Credit Transfer (PCT) Certified Partner of VMware. VMware customers can use PSO credits to purchase Fully Managed Horizon Desktops.