Story of the Week


Technologically speaking, it is pretty cloudy in the healthcare industry. Amid the swarm of life-saving equipment is an invisible force crucial to its operational efficiency: desktop-as-a-service (DaaS). The cloud-enabled technology helps doctors and clinicians deliver personalized patient experiences, work away from desks effortlessly, and slash capital expenditure (CapEx). All these are tremendously beneficial in medicine. This liberty empowers providers to deliver healthcare services – standardized and specialized – in every facility and system, extending the scope of care.

Hospitals, clinics, and other healthcare providers have always faced multiple challenges, whether offering consultations to patients from remote locations or preserving protected health information (PHI). COVID-19 further intensified the impact of these issues. In these challenging times, caregivers have found working flexibility in DaaS.

Scroll down to understand how healthcare institutions can boost their overall productivity with DaaS solutions.

Bid Goodbye to Tedious Tasks

DaaS frees up healthcare staff from time-consuming administrative tasks or being tied to a single workstation. The marriage of cloud tech with artificial intelligence (AI) and machine learning (ML) capabilities automates repetitive data entry and storage processes. Consequently, day-to-day operations become more specific and organized; put differently, healthcare staff will have more time to focus on dynamic tasks that demand their full attention. The end result: patient care experience improves by notches. Lastly, the twin power of AI and ML bolsters data integrity by reducing errors and improving the accuracy of patient data.

Rapid Data Accessibility Anywhere, Anytime

Doctors and nursing staff are always on the move – from labs, patient rooms, departments, and even offsite visits. DaaS enables these medical practitioners to access patients’ data and useful applications from any location and device, round the clock.

Time is of the essence in healthcare. With DaaS, healthcare professionals can retrieve the information saved in the cloud in a flash. So, rather than hunting through file cabinets, digital data is available on demand. For instance, a specialist or surgeon can review a just-arrived trauma case from their mobile devices on the way to the hospital.

Credit DaaS abilities, telemedicine, and virtual visits have become the new primary care options. Patients suffering from chronic diseases and those undergoing post-operative recovery can now capitalize on online consultations via telehealth apps. These telehealth applications are particularly useful in treating people with infectious diseases – COVID-19 being the most prevalent in the recent past. Healthcare specialists can make proper sense of the information gathered from the surveillance to plan the medication without stepping near the patient.

A Deeper Dive into Patients’ Medical Records

Healthcare data – both structured and unstructured – is a massive resource. With DaaS, doctors and nurses can gather and calculate relevant patient data from multiple sources. Combining the power of big data analytics, AI algorithms, and natural language processing (NLP) capabilities, the healthcare staff can conduct medical research based on cloud-stored information.

Case in point, a patient complains of chest pains, cough, and stomach ache. The doctor can then diagnose the problem and input all the relevant details. However, only the primary diagnosis — or may be secondary or tertiary — will flash on the patient’s chart. DaaS-based data analytics helps pull out insights that would otherwise remain concealed. As a sweetener, thoroughly examining PHI helps create more individualized care plans and medical prescriptions for patients.

Grow and Adjust at Ease

DaaS allows healthcare organizations to scale their operations and storage requirements up or down as per season demands or market conditions. As such, they do not need to bear the extraordinary CapEx involved with additional software updates or hardware purchases. Moreover, the CapEx that drains into purchasing and maintaining the entire IT setup is often unreasonable for small-scale healthcare providers. DaaS resources turn those outrageous costs into feasible, pay-as-you-go expenses.

Health centers will ultimately expand in terms of workforce strength, patient flow, and infrastructure. For instance, patient caseloads might shoot during the flu season. So, DaaS systems enable providers to adjust their network and data storage needs to fulfill a short-term rise in service demands. If there is an application that is growing exponentially like electronic health records (EHR) do, it is significantly easier to do in a cloud-native world.

Patient Records are in Much Safer Hands

Any healthcare chief information officer (CIO) knows the importance of adhering to state and national laws, such as HIPAA. In 2021, the US healthcare institutes witnessed data breaches of over 40 million patients . Citing the complexity and stringency of these norms, any leak or loss of PHI invites heavy penalties.

Healthcare centers accumulate and produce colossal data volumes from numerous sources – radiology images, EHRs, and insurance claims. DaaS companies safeguard these critical data stored in healthcare IT systems and servers with high-quality security features like gateway antivirus, corporate-level firewalls, and intrusion detection and prevention systems (IDS/IPS). Besides, they stitch a multi-layered security fabric to protect PHI from digital attacks, such as phishing, malware, and ransomware.

In a cloud-native environment, security is built into new technologies and applications as they are created instead of added on as an afterthought. This strong integration with the underlying cloud framework streamlines the detection of technical defects and/or odd behavior. Moreover, the DaaS provider recommends security fixes or even implements them automatically for healthcare institutions.

Wrapping Up

DaaS has carved out a place for itself in the healthcare IT infrastructure. There are signs that healthcare organizations view the cloud-based solution as a huge – critical – part of their agenda. A study has revealed how DaaS will make at least 3X this decade.

While cynicism around DaaS lingers, its umpteen advantages in healthcare are hard to ignore. Deployment, therefore, is on the upside. Several industries are embracing DaaS as mobile workplaces continue to gain prominence. The healthcare sector stands to enjoy more vital benefits from this mobilization.

Providing more targeted patient care by diligently analyzing their records while at the bedside, on smartphones, or in exam rooms translates to a sought-after healthcare experience. And that is the ultimate goal, anyway.

For more information, do connect with the Desktop-as-a-Service experts at Anunta Tech today!

How Cloud Computing Breeds Enterprise Business Success

The clear majority of businesses now operate at least some of their workloads in the cloud to gain business efficiencies, cost savings and competitive advantages. According the International Data Group’s 2014 Enterprise Cloud Computing Study, 69% of firms are currently leveraging cloud technology in some capacity, and 18% aim to do so in the future.

Why are modern businesses investing so heavily in the cloud? Part of the answer is technical. For IT teams, the cloud offers advantages like simplified workload administration and the elimination of the need to manage physical hardware.

But the cloud’s benefits aren’t limited to technical advantages. Cloud computing also delivers significant business benefits. Here’s a look at the top ones.

Cost Savings

Although in the short term moving to the cloud can cost money (indeed, 20% of businesses report that the initial cost of using a cloud-based server is a concern), in the long run it almost always saves on expense.

Why? Because cloud computing reduces the expense required to achieve goals like accessing data and launching new projects. In addition, because most cloud computing services are pay-as-you-go, the cloud is more cost-effective. You pay only for what you actually use, and you avoid large, upfront capital expenditures.


Many businesses are concerned about security when it comes to implementing a cloud-computing service. After all, if your files, programmes, and other data aren’t kept on-site, how can you be sure they’re safe? What’s to stop a cybercriminal from accessing your data remotely if you can do it yourself?

Well, many things. To begin with, a cloud host’s full-time task is to closely monitor security, which is significantly more efficient than a traditional in-house system, which requires an organisation to divide the resources among a range of IT challenges, security being just one of them. According to RapidScale, 94% of businesses improved their security after moving to the cloud, and 91% said the cloud made meeting government compliance requirements easier.

The key to this increased security is the encryption of data transmitted over networks and stored in databases. Encrypting your data makes it less accessible to hackers and others who are not authorised to view it. Most cloud-based services allow users to configure different security settings as an added security measure.


Given the current state of the environment, it is no longer adequate for businesses to place a bin in the breakroom and claim to be environmentally conscious. True sustainability requires waste-management solutions at all levels of a company.

Moving to the cloud helps businesses achieve sustainability goals. Compared to on-premises data centers, cloud hosting is less harmful to the environment and has a lower carbon footprint, thanks to economies of scale and the ability to share cloud servers between multiple customers. Cloud providers are also investing heavily in sustainability initiatives. Azure, for example, has committed to powering all of its data centers with renewable energy by 2025.

Quality Control

Poor quality and inconsistent reporting are among the most harmful factors to a company’s success. The cloud helps on this front by centralizing document storage in a cloud-based system with consistent formatting.

When everyone has access to the same information, it becomes easier to maintain data consistency, avoid human error, and keep track of any adjustments or additions. Managing data in silos, on the other hand, might lead to employees accidentally saving multiple versions of documents, resulting in confusion and diluted data.

Business Continuity and Disaster Recovery

Unfortunately, no matter how well-organised your company’s internal procedures are, there will always be factors beyond your control, and in today’s market, even a tiny amount of unproductive downtime can have a significant impact. Downtime in your IT services has an impact on your production, money, and brand reputation.

While there is no way to prevent or predict disasters that could harm your business, investing in the cloud makes disaster recovery simpler and smoother because you can spin up new cloud infrastructure much more rapidly than you can rebuild on-premises servers. Cloud services also have better track records of uptime and durability than most on-premises IT infrastructures. For example, the major cloud providers promise 99.999999999% durability for data stored in the cloud.


For businesses seeking to operate more efficiently, scalably and securely, the cloud is no longer just an option. It’s an imperative. If you’re not yet investing in the cloud, you risk being left behind from both a technical and a business perspective.

Anunta is excited to announce we have joined the Gartner Peer Insights Customer First program for the Desktop as a Service (DaaS) market. We are among the pioneers in the DaaS market to earn the Customer First badge. As of June 1, 2022, 30 verified Anunta reviewers gave us a 4.6 out of 5, with 96% saying they would recommend Anunta Enterprise DaaS (Anunta Desktop360).

Everyone here at Anunta is particularly proud of this program commitment as we believe it elevates Anunta’s market position as a Trusted DaaS provider, while also underscoring our customer-first approach.

Anunta’s Enterprise DaaS (Anunta Desktop360) is a fully managed custom-built DaaS solution for large enterprises, that provides on-demand virtual desktops hosted on any public cloud or customer’s on-premises infrastructure using Virtual Desktop Infrastructure (VDI) technology. For over a decade, Anunta has been empowering our clients in their digital transformation journey with our Enterprise DaaS (Anunta Desktop360) solution.

“We are excited to be part of the Gartner Peer Insights Customer First program. We believe it showcases our commitment to deliver innovative DaaS products to our customers by putting them at the center,” Sivakumar Ramamurthy, our CEO said on joining the Customer First program. “Over the years, we have sought open customer feedback to drive product innovations at Anunta and feedback received on neutral and industry-respected platforms like Gartner Peer Insights will augment our customer-first approach. We are grateful for all the feedback we receive from our customers in our journey to design innovative DaaS offerings.”

The Gartner Peer Insights Customers First badge constitutes an organization’s commitment to solicit reviews from its customers using programmatic sourcing strategies and best practices.

Here are some comments from Anunta customers.

Anunta Enterprise DaaS (Anunta Desktop360) Solves COVID Crisis (Overall rating: 5)

With Anunta’s support, we were able to rapidly deploy the DaaS solution in response to the COVID outbreak.
Storage and Virtualization Architect
Government Industry

Read full review

Excellent skilled and dedicated team

Excellent Skilled and dedicated team overall from Technical/planning prospective as well. always upto speed on project and operational work.
Enterprise Architecture and Technology Innovation
Energy and Utilities Industry

Read full review

Great Product, Provided A Workable Work From Home Solution With Speed And Agility. (Overall rating: 5)

Scalability during pandemic was really encouraging and overall it made commercial sense.
Vice President – Technology
IT Services

Read full review

Read more reviews for Anunta here

To learn more about this program, or to read the reviews written about our products by the IT professionals who use them, please see the DaaS page on Gartner Peer Insights.

To all of our customers who submitted reviews, thank you! Your feedback helps us create better products to fit your needs, and we look forward to earning the trust and confidence reflected in this distinction.
If you have an Anunta story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.

The Gartner Peer Insights Customers’ Choice Badge, Gartner®, and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner® Peer Insights™ content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Managing your end-user devices wasn’t a core IT task until a few years ago. With anywhere, anytime working becoming the norm on a global scale, end-user device management has become a pressing IT challenge.

IT teams now deal with the necessity of a seamless means of ensuring that remote and hybrid employees have uninterrupted access to corporate data, keeping this data safe, and overall streamlining the IT infrastructure. Azure Virtual Desktop, formerly known as Windows Virtual Desktop, is one of the most popular cloud-first infrastructures that provide the promise of agility, security, and cost optimization. It boosts operational efficiency by helping enterprises eliminate heavy hardware requirements.

What is Virtual Desktop Infrastructure on Azure?

Even though remote and hybrid work accentuates the necessity of Virtual Desktop Infrastructure (VDI), it is hardly the only use case for Azure VDI. Azure VDI helps enterprises take a secure and efficient approach to centrally managing their IT infrastructure, without compromising their end user productivity and data integrity. It is an easy as well as secure means to give your end users access to corporate data and applications on whatever device they want, wherever they choose to access it from.

In cloud computing, separating software from the hardware it runs on is called virtualization and in the process, creates virtual machines or VMs. VMs are fundamentally virtual computers whose hardware is defined by code. These VMs can be run on any hardware, which makes the technology especially useful for remote working. You can access these VMs from any device — personal computers, tablets, or smartphones.

How Does Azure VDI Work?

Let’s look at the many components of Azure VDI.

Host pools: These are the groups of VMs you use to deliver your virtual desktops to end users. End users can connect to any host in this pool.

Tenant: Tenant is an interface that you can use to manage your Azure VDI environment. Each tenant is a group of host pools. It enables you to assign end users and create service connections.

Tenant groups: Tenant groups come into play when you have multiple tenants.

App groups: App groups are groups of applications in a session host. They enable you to provide access to specific apps to specific end users.

End users: End users are the users who use virtual desktops or apps. In most cases, end users are your employees.

Benefits of Azure Virtual Desktops

The most common complaint about virtual desktop deployment was that these solutions were often complex and expensive, and a little cumbersome to set up. While larger businesses still could afford to deploy virtual desktops, small and medium-sized businesses most often did not have the resources for it. Azure Virtual Desktops made virtual desktops accessible and affordable for all kinds of businesses.

Easy Deployment and Configuration

Azure VDI makes deployment and configuration an extremely easy task by making everything accessible on a single interface. You can deploy and manage virtual desktops and assign users in the Azure Portal.

Cost Optimization

Azure VDI is cost-effective because you only pay for the virtual servers that your virtual desktops are on. It also helps you cut down on infrastructure costs.

Easy Flexibility

Compared to other services, Azure VDI doesn’t come with binding contractual terms. You can pick and choose which virtual apps you want to give access to; whether it’s the entire virtual desktop experience or any specific virtual apps.

Advanced Security

Azure VDI is built with the same security as Microsoft Azure. Microsoft is known to invest $1 bn a year in security and has over 3500 experts dedicated just to enhance its security features. Anyone choosing Azure virtual desktops stands to reap these benefits like identity management, backup, database security, and much more.

Enhanced Productivity

Azure virtual desktops enable you to create a flexible, digital, modern workplace, by allowing employees to access their work anywhere, anytime, on any device. It also seamlessly integrates with Microsoft 365 and Microsoft Teams to boost employee productivity.

Azure VDI Deployment Best Practices

Azure VDI is one of the best cloud-first infrastructure solutions for any organization that wants to scale and stay ahead in a fast-moving digital world. But Azure VDI works under a shared responsibility model, and it is imperative that organizations understand the nuances of this.
A shared responsibility model usually clearly details what responsibilities lie with Microsoft and what responsibilities lie with the organization that adopts the solution.

Choose the Best VMs

Azure provides a range of virtual machines with a range of computational capabilities. It would be prudent to have a demo or test-drive of these VMs to find out the best options that align with your business requirements. Once you figure out the best VM that gives you the best outcome at the lowest cost, you can adopt it to reduce costs.

Turn Off Non-Running VMs

Switching off VMs when they are not active can make a lot of cost difference since Microsoft bills for Azure VMs on a pay-as-you-go model.

Delete Unused Vdisks

Unfortunately, Azure does not automatically delete vdisks when you delete a VM. Remember, Microsoft follows a pay-as-you-go pricing model for Azure VMs and these vdisks continue incurring costs. So, locate and delete these vdisks when you delete VMs and you may end up saving a decent sum.

Enable Multi-Factor Authentication

Activating multi-factor authentication is a great measure to enhance identity and access management. It requires users to log in using two or more authentication/verification factors.

Activate Conditional Access

By implementing automated access control decisions by using Azure Active Directory, you can mitigate risks before they occur. Conditional access requires you to decide who the end users are, which endpoints they will be using, and how they are signing into the platform.

Why Azure Virtual Desktops

Azure Virtual Desktop is the only desktop and application virtualization service that provides a multi-session Windows 10 experience on the Azure cloud. It optimizes O365 experience and enables your IT team to transition existing Windows server (Remote Desktop Services) desktop and applications to Azure cloud.

Anunta’s Managed AVD is a fully managed cloud desktop on Azure that leverages Azure’s Virtual Desktop technology. We provide an end-to-end implementation and management of your AVD environment so that your end-users experience zero business disruption and high application availability.

In the last two years, the need to access anything from anywhere has gained added momentum, which has put the concept of remote desktops right in the center of the stage. Remote desktop services facilitate the need to not be bound by geography or device to get the job done. With employees around the world accessing their work from remote locations, the significance of remote desktops has been steadily rising.

Table of Contents

What is a Remote Desktop?

With the onslaught of the global pandemic, technological acceleration gained momentum purely out of necessity. Overnight, organizations around the world faced the novel challenge of delivering work to where their employees were. There was no workaround for it. Business continuity management (BCM) took on a life of its own in the aftermath of the pandemic. It was no longer only about running the organization by optimizing revenue generation, but also about the fundamental requirements of getting the day-to-day processes done.

The resultant changes in employee expectations and behavior are driving the paradigm shift in how organizations across the world have begun to approach the concept of large-scale remote working. Any employee working from the farthest corner of the world must have unrestricted access to their work. Geography and device cannot be impediments in the process.

This is where remote desktops once again proved to be a very smart cloud-centered solution with no hidden costs and no stray hardware. A very simple definition of a remote desktop is that it is the way for a person to access their unique user profiles from a centralized server through a secure network using any device located anywhere.

A breakdown of the multiple terms in this definition will in itself explain the idea of a remote desktop.

A user profile is the specific configuration for a specific user, including the fundamental preference settings. It means that when you access your user profile on a remote desktop, you work in your own virtual environment that you control and set.

The centralized server is where your remote desktop connection is hosted. Your user profile is a dedicated chunk in this centralized server where all your data is saved. In other words, this server performs the function of the CPU on an ordinary desktop.

The secure network part is quite important. It is imperative that the network you are using — and most definitely, all organizations ensure this — to access your user profile from your remote location is secure. Data integrity is of the utmost importance while working with remote desktops.

A remote desktop does the following things:

  • Lets you access a computer from a remote device
  • Displays the desktop of the device you are remotely accessing from the server
  • Allows you to run all the applications and access all the files installed on the host computer
  • Provides access to the devices connected to the remote computer, like printers and scanners

How Does a Remote Desktop Work?

There are two major components for any remote desktop setup.

One is the data transmission protocol that enables all information to move from one computer to another. Remote Desktop Protocol (RDP) from Microsoft is an example.

The second is the application that uses this protocol to connect with the host computer, which is installed on both the host server and the endpoint device. Remote Desktop Connection, which leverages RDP, is an example.

When you connect with the host computer or server using the endpoint device, the host device powers the software and the operating system and displays it on your device. The keyboard and mouse inputs are captured from the endpoint device and transmitted through the secure network to the host device, where the data is processed. The output, once again, is transmitted through the secure network to be displayed on the endpoint device.

If you look at it, the whole system works like the old desktop devices with the host device performing the duty of the CPU.

The host device, which the client wants to access, must be turned on if it needs to be accessed. In today’s world, the host device is most definitely a server rather than a computer.

The Evolution of Remote Desktop

The transition to remote work, which seemed so swift and sudden in the wake of the pandemic, was in fact, many years in the making, even decades. According to an HBR article published in 2020 on the future of work from anywhere strategy, the large-scale transition to work from home started in the United States in 1973, when the fuel prices went up during the OPEC oil embargo, making daily commute to office a luxury for the everyday man. Forsaking physical offices for private homes, public libraries and the ever-famous coffee shops quickly followed.

While organizations changed their work and employee policies during the oil crisis, not many had considered a strong future for it. A Forbes survey conducted in 2021 said that 5% of the respondents reported that only 40% of their workforce were working from home pre-pandemic, a number that has drastically changed once the pandemic waves slowed down.

With the wisdom we have gained in the last two eventful years, organizations have been forced to redefine business continuity, agility, and resilience. These are no longer precautions put in place in the event of a natural calamity or a massive power breakdown with business reopening after a short interval. It means ensuring business as usual no matter where, when, or how.

This is the contextualization of remote desktop solutions in today’s world. In the beginning of the millennium, this was the favorite tool of IT teams across the globe to access client devices located elsewhere to offer support services, like fixing a bug. TeamViewer was almost always the chosen one. We have come quite far from this simple functionality to equip an employee to access a corporate server from a remote location anywhere in the world.

In the chaos of shifting to work from home practices overnight when the pandemic hit, most organizations were forced to prioritize the prevention of business disruptions over other matters like data security. The show had to go on, somehow, even if that meant permitting employees to access their work from not-so-secure personal devices on not-so-secure networks. Whether co-related or not, the number of occurrences of hacking and ransomware and malware attacks exponentially increased in the last two years. It was as if bad actors saw an opportunity in a global challenge, much to the dismay of global organizations.

While most organizations ensured business continuity, some of them did end up paying the price. Twitter, Marriott, and Zoom are only a few on the list of notorious data breach victims which grabbed the headlines and sent panic waves across their clients.

Two years down the line, we have learned from our experiences. And with that has come the absolute focus on ensuring the success of remote and hybrid working with a two-pronged strategy: exceptional end user experience and impeccable data security. Enterprises have realized that focusing on these two fundamental aspects will ensure customer experience and satisfaction, which, in turn, decides the fate of any organization.

This is the long route remote desktop solutions have taken in the last decade. They are no longer a support tool prevalent among IT teams but a necessary means for any employee to access their work anywhere, anytime. And that is a very long route.

Benefits of Remote Desktop

Remote Desktop Services have the potential to fuel business continuity and agility simply by moving the focus from maintaining IT infrastructure to the actual business goals. When the resilience and agility that come with digital transformation have become mandatory requirements, remote desktop services can help organizations get to the finish a little bit faster.

Increased Cost Savings
Deploying a large number of devices among your workforce and maintaining them have long been adding unnecessarily to IT budgets. For startups, SMBs, and for large-scale enterprises, end user device management and maintenance are ongoing processes.

Remote desktop services create significant IT savings by enabling an organization to invest in end-user devices that have the most basic configuration. All employees will need to access their work are a stable internet connection and a device that has a browser.
Remote desktop services rely on cloud storage, which means that enterprises don’t need to invest in other storage solutions; they already have the most reliable one in cloud. This comes at a fraction of the usual IT costs.

Great Device Compatibility
Employee behavior has changed in the recent past because of two major reasons. One, the workforce primarily consists of millennials and the oldest of Gen Z, digital natives who prefer a device-agnostic approach to work. Their main focus is getting the job done; on what is not a question that carries much weightage. Two, the pandemic has had far-reaching implications on how and when we work. Work hours are no longer defined by local geographical time zones. This means that accessing work happens not just on corporate devices but on personal ones as well as private mobile devices.

Added to this is the complexity of multiple configurations and models of these end-user devices. While there might be a certain group that uses MAC OS, there will be another that relies on Windows. The same applies to Android and iPhones.

Remote desktop services enable complete device compatibility. In fact, device compatibility is not a point of concern at all since all users need to access their work is to connect their device, whatever configuration and model they may be, to the remote desktop and just start working. The machine they use is moot.

Strong Data Security
The most dreaded threat of a data breach often looms large over organizations and the work from anywhere strategy forced on them by the pandemic has only accentuated it. With corporate data being accessed through a variety of personal devices working on not-so-secure networks, this threat has become even more palpable.

With a remote desktop, all corporate data is secure in the cloud. With a very strong and secure network, accessing corporate data through private devices no longer poses a threat. There’s also the added advantage that since all corporate data is stored in the cloud, device failure will not affect data integrity.

Most remote desktop services offer multi-layered security, which makes your data less vulnerable to ransomware or malware attacks. Throw in end-to-end data encryption to the mix, and your corporate and customer data is as good as locked away behind a stable, strong, secure lock.

Easy Data and App Management
Remote desktop services don’t rely on complex access and data management infrastructure. Employees only have to input their log-in credentials and they can easily access the corporate server.
It helps in process and progress tracking since managers have complete visibility to track their remote workers.

App and data management also becomes easier on any device located anywhere.

Exceptional End User Experience
Perhaps one of the biggest breakthroughs in the way we work has been the recent spotlight on improving end user or employee experience in terms of remote working. Organizations now place a high value on this since a great end-user experience directly affects the quality of work, which in turn contributes to business success.

With remote desktop services, poor device performance, configuration issues, application updates, and other aspects are eliminated, and the end user is free to totally focus on their work.
The ease of access to all their work from anytime, anywhere adds to exceptional end user experience as well, as it ensures workplace mobility, giving them absolute device and location independence.

Common Problems of a Remote Desktop

Remote Desktop Services do come with their fair share of disadvantages. But most of these challenges are almost always solvable and most others are preventable.

Network Failure
Establishing a valid communication or a network path is the most common challenge end users face with a remote desktop session. IT admins can circumvent this challenge through the process of elimination.
The very first thing to do is to try and establish a client session that has been successfully connected to before. This helps the admins to figure out whether the problem is specific to a client or to the network.
If the challenge is with the network, IT admins can then narrow it down to find out the root cause.

Firewall Challenges
This is another common challenge with remote desktops.
Firewall challenges can be avoided by ensuring that the port your remote desktop service uses are open to any firewall existing between client computers and the corporate server.
It is important to remember that some public networks are designed to block RDP traffic; Wi-Fi networks in hotels, airports, and coffee shops are some examples.
Some organizations configure their corporate firewall to block outbound RDP traffic, restricting employees from accessing their home devices through a corporate device while at work. This is for obvious reasons of security.

SSL Certificate Issues
It might sound too simple, but security certificates can also cause failure in remotely connecting with a corporate server. End user devices must trust the certificate authority that issued the certificate to successfully access files on a corporate server. If your organization purchases these security certificates from well-known authorities, this is not a problem. But when organizations generate these certificates in-house, the end user devices might not trust the authority and restrict access.
The solution is to use a reliable security certificate authority.
Another security certificate challenge that occurs is when the end user device is not able to verify the certificate the host server uses. If the certificate has expired, this verification process is more than likely to break down.

DNS Challenges
Believe it or not, many remote desktop connectivity problems have DNS server issues at the root. If the host IP address has been changed, then end users will not be able to connect remotely.
End users might not be able to connect remotely to the host server if they are using an external DNS server as well. IT admins can modify the end user’s IP address settings so that it uses the corporate organization’s DNS server rather than an external one.

Remote Working Trends

Remote work is no longer the temporary arrangement that many people expected it to be when the pandemic began. It’s here to stay for the foreseeable future, and companies must adapt by embracing remote-work trends that will keep their workers productive and happy — whether they are in the office part of the time or not at all.
With that need in mind, here’s a list of the top remote-work trends for 2022 that companies should consider as they prepare for a future in which significant numbers of employees work remotely on a permanent basis.

Optimizing the Remote Employee Experience
When remote work seemed like a temporary arrangement, most companies put relatively little thought into the employee experience, meaning how employees thought and felt about working from home.
They didn’t invest in collaboration technology that would help employees feel connected to the rest of the organization while working in isolation. Nor did most companies deploy tools that provide a frustration-free experience for connecting to IT resources from out of the office. At best, they gave their employees software like a Windows RDP client so they could log into their company workstations from home.

As hybrid and remote working have become very possible realities, companies have begun investing more heavily in activities like virtual coffee breaks, which can help employees collaborate and engage with each other. They have also implemented more user-friendly technologies, such as cloud desktops, which make it easier for employees to access the applications and data they need to do their jobs, no matter where they are located.

Securing Remote IT Assets
A number of new security challenges emerge when workers are connecting remotely. Networks become more difficult to secure because they need to support users and devices connecting from beyond the firewall. Data is at higher risk of being downloaded by employees to local devices that are not physically secure. Even phishing emails can be harder to detect.

Indeed, according to one study, 20 percent of organizations have suffered a security breach since the start of the pandemic that was facilitated by remote workers.
This means that, going forward, it will become critical to secure the infrastructure and software that employees use to work remotely. Centralizing desktop environments in the cloud is one way to do this. When workstations run virtually inside secure cloud environments, data and applications never have to leave the cloud, which significantly reduces exposure to potential attack.

Supporting Peripheral Devices
When employees work remotely temporarily, being able to connect their company-owned IT environments to devices like printers and scanners is not usually a top priority. They can wait until they’re back in the office to print documents. Or they can print a few on their personal equipment at home.
But when employees work remotely regularly, these ad hoc approaches don’t work. Workers need a seamless way to integrate devices in their at-home work environment with in-office servers, file shares and other resources their company owns.

This can be done, but it requires solutions tailored-made for this purpose. As companies prepare to support remote workers permanently, factoring in the need to integrate with peripheral devices will be a priority.

Maintaining IT Hardware
Keeping IT hardware up and running also becomes more challenging when remote work is permanent. Employees may be able to get by with laptops that need maintenance when they’re working from home temporarily. But when they rarely or never go into the office, providing support for physical hardware is much more difficult.

One way to cope with this challenge is to minimize the amount of physical hardware that companies need to maintain. Here again, cloud desktops can help by allowing organizations to provide employees with a complete desktop environment that they can access from anywhere using their own hardware. And because the only resource required to log into the cloud desktop is a Web browser, there is no special hardware or software that the company needs to deploy and maintain on employees’ personal devices to keep them productive.

Keeping Costs in Check
The cost of supplying remote workers with the equipment they need to work effectively from anywhere can rise quickly, especially if companies try to recreate the IT infrastructure of the office within each employee’s home. When they do that, employees sometimes require high-powered desktops or laptops, routers and perhaps even UPS units to keep their devices running.

A simpler — and less costly — approach is to host desktop environments in the cloud, which don’t fail when the power goes off or the router goes down, and which can be configured to provide whichever resource allocations employees need. When employees are assigned cloud desktops, they can access their workstations from any location and device, without depending on special (or expensive) equipment.

Remote Desktop vs Virtual Desktop: The Difference

One of the biggest questions IT administrators face is whether to implement remote desktops or virtual desktops. Unfortunately, there is no clear answer other than it depends on the business requirements. But what is the difference between the two?

Virtual Desktop Infrastructure (VDI) involves the creation and deployment of virtual machines running on hypervisors. VDI is much more complicated than remote desktop environments. On the surface, both RDS and VDI are desktop virtualization technologies. But there are a few significant underlying differences between them.

With RDS, all end users log into the same server interface and while come configurations can be adjusted on an individual basis, almost all end users will have the same user experience.
Whereas in VDI, each end user has their own dedicated platform to work on, which they have the permission to modify. These permissions are usually modified by the IT admins.
RDS is best suited for organizations in which multiple end users need to access the same apps and services. It is also much easier to implement than VDI. While multiple users accessing and sharing applications and files drastically reduces IT expenditure, it does create application challenges.
VDI, on the other hand, is great for organizations where more customization is required for their end users, increasing the complexity levels.

Frequently Asked Questions

Q: What is a remote desktop?
A: A remote desktop is the way for a person to access their unique user profiles from a centralized server through a secure network using any device located anywhere. With RDS, all end users log into the same server interface and while come configurations can be adjusted on an individual basis, almost all end users will have the same user experience.

Q: How does a remote desktop work?
A: When you connect with the host computer or server using the endpoint device, the host device powers the software and the operating system and displays it on your device. The keyboard and mouse inputs are captured from the endpoint device and transmitted through the secure network to the host device, where the data is processed. The output, once again, is transmitted through the secure network to be displayed on the endpoint device.

Q: How do I use a remote desktop connection?
A: Once you have the remote desktop application set up in your home computer, all you have to do is open a browser, type in the URL that leads you to the host server, and hit Enter.

Q: What can you do with a remote desktop?
A: With a remote desktop, you can access your work from anywhere, anytime from the corporate host server.

Q: Is a remote desktop safe?
A: Using a remote desktop is much safer than storing your work on your personal device. Since corporate data is saved on the host server, there is no risk of sensitive data being stolen or corrupted when the end user device is lost or damaged.

What are your IT priorities? The answer to this question used to vary across organizations pre-pandemic. But post the pandemic, not so much. The most fundamental IT requirement of enterprises across the globe now will be to enhance their hybrid and remote working strategies by providing the most suitable solutions. In VMware-commissioned research conducted by Forrester Consulting, 75% of organizations surveyed said they are making digital employee experience a higher top priority.

Anunta and VMware set the tone for Anywhere Workspace with “Empower Your Hybrid Workspace” event.

The event was co-presented by Anunta Technology and VMware and was held at The Grand Hyatt on April 21, 2022, Mumbai. It had at its center the most prevalent IT challenges of the day, shared globally by almost all organizations.

  • Providing exceptional multi-modal employee experiences to the end-users while ensuring data security
  • Enabling automated workspace management, and
  • Securing the distributed edge

The speakers at the event were Ramesh Vantipalli, Director EUC, Systems Engineering at VMware; Apalak Ghosh, Head ICT Practice, Frost & Sullivan; and Ajit Aloz, Head of Cloud Practice & Sales Head, Anunta Technology. They joined IT leaders from other leading organizations to share their perspectives on how enterprises can empower hybrid workspaces by delivering great digital employee experiences.

Hybrid Working: Striking the Right Balance

Apalak Ghosh set the tone for the event and touched upon the tectonic shift in the way we work post-pandemic. He pointed out that this shift has happened not just from a technological perspective, but also in terms of organizational development, employee behavior, and HR perspectives. He stressed the importance of ensuring that the organizational DNA is deeply embedded no matter where employees are working from. It is of great importance that employees can experience everything they get to from their corporate workspace no matter where they choose to work.

“For remote and hybrid working to be a success, both the employer and the employee need to be happy,” said Apalak, summarizing the need for a healthy IT infrastructure that provides great end user experience while also ensuring optimum data security.

Workspace modernization has redefined the way we work. And with it has come the need to balance multiple aspects of business. Apalak went on to discuss how VDI has helped Frost & Sullivan in navigating these challenges during the pandemic and post it.

“My champion moment is VDI,” he said. “This technology has not only helped to keep employee engagement, customer satisfaction, and data security but scale up businesses as well.”

VMware Workspace One: A Unified Solution to Multiple Challenges

“The only ask I get from the organizations I visit is, ‘How can we help make our employees work comfortably?’” Ramesh Vantipalli stated. “But behind this simple ask, there is much complexity,” he went on to add. Device management, data security, and easy access are only a few among them.

Ramesh showcased how Workspace One helps solve all these challenges. Built on the premise of Anywhere Workspace, it eliminates the silos with heterogeneous apps and devices, giving complete visibility to the IT teams of their digital workspace. “Workspace One eliminates devices, apps, and network silos and unifies all tools to help accomplish business goals,” said Ramesh, summing up what Workspace One essentially does.

Ramesh also touched upon Anunta Tech’s support during the pandemic days, where we helped VMware resolve the virtual onboarding of 2000 employees in 10 days for customers.

Digital Workspaces: The Go-To Solution

Ajit Aloz contextualized digital workspaces in today’s business world. The applications of these solutions go far beyond remote and hybrid working. With businesses expanding globally, the need to be connected at all times requires your workforce to have constant access to enterprise data anytime, anywhere.

Choosing the right digital workspace solution requires an organization to consider unhindered access to the end users and strong security and privacy measures.

“When we look at the adoption of workplace transformation solutions, the choice ultimately comes down to which solution gives your end users a personalized experience while driving business growth,” Ajit said.

The event delved deep into the organizational challenges we face with remote, and hybrid working and gave key insights into how these challenges can be turned into opportunities keeping business continuity and business success in mind.

Event was hosted in partnership with Citrix on November 24th
– Over 130 attendees were part of the virtual session on the future of hybrid workspace and emerging trends

Mumbai, December 03, 2021: Anunta, a leading provider of Managed Desktop-as-a-Service (DaaS), recently concluded a virtual session themed around “Getting Ready For Hybrid Workplace” in partnership with Citrix on November 24, 2021. Attended by 130+ participants, the session was aimed at addressing the current challenges, ongoing solutions, and reasons to adapt to the hybrid style of working. In addition to the presence of Senior Technology Leaders, CIOs, CISOs, Technology Modernization Leaders, etc.

Additionally, Shri Prasanna Lohar, VP-Technology, DCB Bank, stated “Hybrid working has become a reality. As a result, businesses must concentrate on developing a safe and scalable distributed workforce strategy that is supported by technology. Employees demand work access from any device, anywhere.”

Vijay Jayaraman, Director, Systems Engineering, Citrix further emphasized on employee experience and added that, “Employees are looking for secure access from any device, anywhere. And businesses are looking for a low-cost, simple solution to securely deliver apps and desktops to employees.”

To compete in today’s world, businesses must consistently provide an extraordinary experience for their consumers. A remarkable customer experience is essential for every company’s long-term growth. Keeping this in mind, Ajit Aloz, Anunta Tech’s Head of Sales and Cloud Practice added, “CIOs are looking at the customer experience they provide at all phases of the customer journey as a key difference for retaining customers and ensuring a long-term future.”

In the recent year, many major corporations have declared that hybrid and remote work are here to stay. Although the pandemic was the most major factor in this change, the rise of remote and hybrid work settings in the business world has heightened the debate. Organizations must strive towards preparing for a hybrid tomorrow with a razor-sharp focus on seamless employee experience because the outcome may irreversibly transform how work is done. The perception of flexibility and adaptation has altered dramatically in the previous year. To reap the benefits of these developments and thrive in the new normal, businesses must widen their definitions of productivity, collaboration, and employee well-being in order to successfully transition to a hybrid workplace

About Anunta

Anunta is an industry-recognized Managed Desktop as a Service provider focused on Enterprise DaaS (Anunta Desktop360), Packaged DaaS, and Digital Workspace technology. We have successfully migrated 600,000+ remote desktop users to the cloud for enhanced workforce productivity and superior end-user experience.

Since its inception, Anunta has been empowering its customers globally with sustainable, secure, and scalable, managed DaaS offerings for business resiliency and workplace transformation. We are Top Tier partners with all the major technology OEMs (VMware, Microsoft, and Citrix) and cloud platform providers involved in virtualization technologies, particularly desktop virtualization. We have been consistently adding value to our customers by delivering excellence in design, onboarding, migration, and Day 2 packages by delivering cloud desktops across the most complex and varied use-cases.

For more information, visit anuntatech

Registrations now open for joining the virtual session

Emphasizing the role of migrating to cloud adoption during the pandemic and the benefits of implementing VDI/DaaS in the foreseeable future, Anunta, a leading provider of Managed Desktop-as-a-Service (DaaS), will be hosting an event in partnership with Citrix. The 1-hour session will be themed “Getting Ready For Hybrid Workplace” and will be held virtually on November 24, 2021 from 03:30 PM IST.

The digital session has been specially crafted to focus on the future of hybrid workspace and how it is transforming lives, as well as discussions on emerging trends in the space. It will cover why an integrated workforce strategy is necessary and how to provide secure access to the applications, remote desktops and data from anywhere. Senior Technology Leaders, CIOs, CISOs, Technology Modernization Leaders, IT Directors, IT Heads, IT GMs, IT Managers should not miss the opportunity to widen the scope of innovation in Hybrid Workplace Management.

Enterprises have recognized the realities of hybrid working and are advancing their remote workplace strategy by integrating tools and technology. However, offering enterprise-level security and experience to remote workers is difficult. Rethinking where and how teams work is necessary for a safe and scalable dispersed workforce.

The virtual session will enable participants to learn from top CXOs and industry experts how to enable secure remote access to applications, remote desktops, and data on cost-effective devices and quickly spin up apps and desktops based on business needs without investing in additional infrastructure.

To register and know more about the event, visit: anuntatech

About Anunta

Anunta is an industry-recognized Managed Desktop as a Service provider focused on Enterprise DaaS (Anunta Desktop360), Packaged DaaS, and Digital Workspace technology. We have successfully migrated 600,000+ remote desktop users to the cloud for enhanced workforce productivity and superior end-user experience.

Since its inception, Anunta has been empowering its customers globally with sustainable, secure, and scalable, managed DaaS offerings for business resiliency and workplace transformation. We are Top Tier partners with all the major technology OEMs (VMware, Microsoft, and Citrix) and cloud platform providers involved in virtualization technologies, particularly desktop virtualization. We have been consistently adding value to our customers by delivering excellence in design, onboarding, migration, and Day 2 packages by delivering cloud desktops across the most complex and varied use-cases.

For more information, visit anuntatech

DaaS – All You Need to Know About Desktop as a Service

What is DaaS?

In simple terms, DaaS, just like SaaS, PaaS, and IaaS, is a cloud service that allows users to connect to a virtual desktop from anywhere in the world, provided they are connected to the internet. DaaS is among the best solutions for small and medium businesses for remote working.

Benefits of DaaS

  1. A highly reliable and secure solution: DaaS allows users to access their virtual desktops using any device (laptop, smartphone, or tablet, etc.), regardless of where they are physically located. This allows businesses to quickly add new users when they need and adopt the concept of distributed workforce to become future ready. Hosted on the inherently secure cloud, and often complemented with two factor authentication, DaaS allows users to securely access their desktops from anywhere.
  2. Disaster recovery: Another key advantage of DaaS is that it mitigates challenges that businesses face in ensuring business continuity in the event of a disaster. Since DaaS provides cloud-hosted desktops, you can be certain that sensitive data and business applications are secure at all times. Additionally, you have the choice to opt for instant infrastructure duplication at any time.
  3. Cost-effective:  With DaaS, you only have to pay what you actually use, with monthly or annual subscription models. This helps lower your capital expenses, given that you would have otherwise had to allocate capital to purchase servers, desktop hardware, and licenses. Additionally, when you adopt DaaS, you have more predictable operational expenses.
  4. Flexible:  One of the key reasons why enterprises invest in DaaS is because it allows their employees to become more agile and work remotely. With DaaS, employees can access their desktops, applications, and data, via a PC, laptop, tablet, or smartphone, from anywhere in the world. Thus, DaaS helps you create a more modern workplace.  
  5. Agility and scalability: DaaS helps you scale up to meet increases in demand (such as the need to deliver desktop sessions to more employees). Likewise, you can quickly scale down the number of resources you consume if business requirements decrease. Simply put, you can have more hosted desktops available to you during peak seasons, and then return to your original usage pattern once the peak season has ended when you use DaaS.
  6. Ensures compliance: Regulatory laws usually dictate how digital data should be stored and managed, and may prevent you from storing data in a certain geographic location. DaaS helps businesses adhere to compliance laws by offering flexibility in terms of data storage. 

VDI vs DaaS – The 5 Key Differences

Now that you know what DaaS is, you are likely wondering what the difference between VDI and DaaS is. The two types of deployments have certain distinct differences. Here’s how they compare:

  1. Single-tenant vs multi-tenant
    VDI deployments essentially work on a single-tenant model, where resources are dedicated to a single organization or user. This provides more flexibility to the user and also removes the chance that the resource demands of other users will affect your company’s deployments. In comparison, most cloud desktop services work on multi-tenant models. Here, your company’s service is hosted on a single physical server that is shared with multiple other organizations.
  2. Desktop session type
    When it comes to VDI, desktop environments function as virtual sessions on one host operating system. In comparison, in DaaS, different virtual sessions function as separate virtual machines. This means, when you deploy DaaS, you get more isolation between different desktop environments.
  3. Historical popularity
    Although both DaaS and VDI technologies have been present for many years now, VDI has witnessed a higher usage rate among businesses. That said, DaaS is now rising in popularity as well and may overtake VDI in terms of usage rates, in the near future.
  4. Cost
    VDI deployments typically require substantial upfront expenses. However, VDI does result in long-term savings. In comparison, the DaaS deployments don’t require you to invest too much capital upfront, but you may incur some ongoing subscription fees. With this, you can be assured that you are only spending on resources that you are actually using. For businesses with fluctuating requirements, desktop as a service may be a cheaper option.
  5. Agility
     VDI usually takes quite some time to set up and can be challenging to modify once it is established. However, DaaS deployments typically happen a lot faster, thanks to the fact that the platform and infrastructure are already configured. All you need to do is define the users and desktop settings, to get started. 

Use Cases of DaaS

DaaS systems offer benefits to businesses across sectors like Banking, Finance, Healthcare, and more. From offering increased security to reducing overall costs and simplifying regulatory compliance matters, DaaS helps businesses operate more profitably. Here are a few uses cases of the DaaS technology:

– Security and compliance, which are easier to manage using remote desktop sessions.
Bring your own device (BYOD) policies, which can be reconciled with security requirements by allowing employees to connect to secure, centrally managed DaaS desktop sessions from their own devices. 
– Contractors and temporary workers.
– Remote office workers.
– Field workers .

By providing on-demand access to desktop environments for your workforce, DaaS helps increase the productivity of employees, while also ensuring that all data and applications are stored securely as per the compliance laws in your country.

DaaS – Future Trends

Desktop as a Service has seen increased adoption in key sectors like Banking, Healthcare, Finance, and more. A report from Absolute Markets Insights indicates that the DaaS market is poised to witness a CAGR growth of 20.82% from 2019 to 2027. Gartner forecasts that the total number of DaaS users will grow by more than 150% between 2020 and 2023. This doesn’t come as a surprise given that an increasing number of companies are opting for DaaS to grow their IT operations.

Should You Invest in DaaS or VDI Right Now?

Since you now know the differences between VDI and DaaS, you can decide which of the two technologies to deploy in your organization. Regardless of which technology you intend to use, we can leverage our decade’s worth of experience with virtualization technologies to provide you with a seamless transition to either VDI or DaaS. Reach out to us today to learn more about our offerings!

Table of contents

Why is end-user computing important for today and the future?

The pandemic has transformed many things irreversibly. What was initially deemed to be a temporary disruption in work and business is now indicating that it will continue to stay. According to a recent report, Microsoft said that hybrid working models would be the future, looking at the findings and considerations of work trends over the past year.

Interestingly, the pandemic led to an expedition of digital transformation in organizations, and in some cases, even forced it to happen. Suddenly, companies that were delaying their plans of moving their workload to the cloud had to shift in a matter of days or weeks.

One aspect of digital workplace transformation that impacts end-user computing is desktop virtualization or centralized desktop infrastructure. This basically means the shift of end-user computing, applications, and storage to the cloud, allowing users to access these resources from a web browser. This is crucial because businesses are entrusting employees with high-performance EUC devices, which will require updates, patches, support, and replacement. And it seems more convenient and sensible to just let them access all the organization resources needed for work through secure, company authorized EUC services in the cloud.

The shift to IT and EUC over the years

If we took a look back twenty years ago, end-user computing didn’t exist. During the time, users worked only with Windows Pcs and applications, and firms had desktop administrators for infrastructure management. However, today’s users work in heterogeneous environments and so, acknowledging end-user computing is necessary.

During the course of a day, modern users may be working with internal apps, virtual apps, SaaS web apps, or native mobile apps either through their Windows computer, or Mac, or iOS tablet. They could be working at the office, or home, or maybe connected to public Wi-Fi. There is a growing diversity of apps, devices, and work styles, and that’s what has made the changes in EUC over the years.

However, the major shifts to EUC happened only over the last decade. Web and SaaS apps became more feasible alternatives to Windows applications, and mobile devices made a rapid transition from just being portable email machines to devices that can replace computers or laptops for many tasks. Moreover, mobile devices have even become powerful enough to open up and support new business models.

One significant turning point was when end-users started adopting web and SaaS applications and mobile devices and bringing them to work. This reversed the old traditional way when IT was entirely in charge and led to the consumerization of IT. Although it caused chaos and security risks, it also paved the way for major technological leaps forward.

Another trend that eventually put IT in a different position than before was the mobile revolution, where end-users combined work and personal data on a single device. One of the advantages that mobile devices and SaaS apps brought to the table was resistance to many traditional forms of viruses and malware. But it also gave rise to some of the top security issues like phishing campaigns and stolen passwords in this new EUC world.

Considering the end-users, applications, data, devices, and security concerns, conditional access technologies can be improved to offer a common framework to deal with the heterogeneous EUC world over the next few years. Eventually, EUC deployments should also become unified and resilient.

The shifts to IT and EUC over the years

Accelerate EUC transformation with Cloud

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Significance of EUC in the modern world

Whether it is the pandemic or the urge to hire the best talents, the work environment has changed drastically, irrespective of their locations. Businesses have to look for newer ways to survive, retain their success, and look for ways to grow. These pointers are prompting the organizations to recalibrate and revamp their operations. EUC services are one of the forerunners as one of the most successful application deliveries to a workforce, which is not hindered by geographical presence. The main benefits can be summarized as follows:

  • Productivity and collaboration: EUC is nothing but an umbrella term, covering all technologies like VDI and DaaS. Organizations can use these tools to deliver and manage desktops, data, and applications securely to all their end-users.
  • Enhance the power of automation: EUC services help automate most of the steps associated with computing the delivery of the resources. These services can improve efficiency and reduce the staff’s workload so that they can devote more of their time to other innovative projects.
  • Centralized management: Have you ever lent thought to how arduous managing the traditional IT infrastructure can be? There are hundreds and thousands of physical computers at the enterprise level, and managing all of these is an administrative nightmare. The EUC has a solution to this issue. Right from installing updates, applications, patches, and operating systems, that too all from a centralized location, is relatively easy now.
  • Supporting the BYOD concept: Many organizations nowadays prefer BYOD or Bring Your Own Device Policy. This policy helps in reducing a lot of IT expenses. Once these devices are delivered over the cloud as virtual desktops, we have to leave it over to the end-user computing services to provide the ideal technological platform.
  • Better security: When talking about cloud-based EUC infrastructure offered by third-party service providers, availing a better security profile becomes relatively easy. The data is not spread across multiple devices; instead, it is centrally located on cloud data centers.

Significance of EUC in the modern world

How enterprises perceive end-user computing (EUC) as a key enabler of digital transformation to enhance workforce productivity and deliver seamless experience to their employees

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The future of End-user Computing

The end user computing services have already proven critical in aiding businesses in sailing smoothly through the COVID-19 scenario. Suddenly, organizations had to shift to a remote working model. But now, they are also considering making the work from home model permanent even when the situations are favorable. Even before the pandemic, a huge percentage of the workforce worked from their homes, at least some days of the week. Looking at all these prospects, organizations will stick and adopt every service that will help them get the work done on every device and every network. Thus, the future of any productive workplace will be based on end-user computing.

The future of End-user Computing

Anunta enables anytime anywhere working for India’s top private sector bank

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Why is end-user computing important?

The knowledge workers of today are highly mobile and prefer working across multiple devices in different environments. Additionally, they have also been accustomed to access everything instantly through the cloud on their mobile devices. Therefore, organizations have to focus on offering a high-performing EUC infrastructure to ensure their employees receive all the key applications and data they require.

What are the benefits of EUC?

Organizations today have a huge requirement for offering mobility and BYOD to end-users. With EUC, they can deliver that. Moreover, end-user computing services also present IT organizations with the ability to centralize desktops and data within the data center, thereby helping them to keep the data and resources secure. As a result, end-users can work on multiple devices from anywhere and any time they like.

What are the applications of EUC?

EUC can be used in organizations with a diverse physical presence so that access to desktops and other applications can be offered consistently. EUC solutions can be beneficial for organizations looking to improve the management of their software licensing and provide a centralized platform for all user desktops and applications.

What are end-user computing needs?

As more and more enterprises are moving their way of working to the cloud with the help of EUC transformation, some criteria have to be followed. The first need is to have a user-centric approach that will maximize the availability of the applications and increase workforce productivity. The pay-as-you model should be available as it will help in streamlining the way the companies can build, manage, deliver and configure the desktops to the users.

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